Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,550 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 20th December 2025

"Eva"

Santa Letter Direct 5 star review on 19th December 2025

"Claire"

Santa Letter Direct 5 star review on 18th December 2025

Lisa

826

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the AI feature, much better letters with laoads of personalisation. I've used these for years and highly recommend them. Fast delivery as well.”

Helpful Report

Posted 1 week ago

“A great idea and it was put together in seconds. My granddaughters loved their letters which were so personalised.”

Helpful Report

Posted 1 week ago

“Great idea, adds to building excitement in run up to Christmas.”

Helpful Report

Posted 1 week ago

“I was well impressed with the letter creation, in fact it was excellent. What would have be perfect would have been to have an option of font styles. Mine is brown, cursive & oblique. Which would have made the letter more like my writing.”

Helpful Report

Posted 1 week ago

“Lovely letters and gifts !”

Helpful Report

Posted 1 week ago

“My grandson was very excited to receive the letter and read every word to us. He loves the magic of Christmas. Thank you.”

Helpful Report

Posted 1 week ago

“Absolutely fantastic service from Santa Letter Direct! The letter was personalised, and really magical. It arrived quickly. And made such a special and memorable surprise, truly brought the Christmas magic to life. Highly recommend! 🎄✨”

Helpful Report

Posted 1 week ago

“The letter was nice, the activity’s were cute but you accidentally addressed it to me rather than my daughter. Slightly disappointed as I had to fudge it with her.”

Helpful Report

Posted 1 week ago

“This is so easy to do and the letters are perfect.”

Helpful Report

Posted 1 week ago

“My Gandson loved his Christmas letter from Father Christmas and knowing he's on the nice list.”

Helpful Report

Posted 1 week ago

“Been ordering from here for a couple of years now & have recommended to others. My granddaughter loves her letters & looks forward to getting them.”

Helpful Report

Posted 1 week ago

“Magical letter and keepsake for my baby's 1st christmas”

Helpful Report

Posted 1 week ago

“Really magical and personal letter and video. My daughter is of the ‘questioning age’, but thanks to this ‘evidence’ she is keeping the beauty of childhood innocence for at least this year!”

Helpful Report

Posted 1 week ago

“This is my second year ordering & the letter from santa is sooo cute, it's perfect. Delivery was really quick too!”

Helpful Report

Posted 1 week ago

“Exactly what I wanted ! I was really pleased with the letter and so was my little Great Grandaughter.”

Helpful Report

Posted 1 week ago

“Thank you so much for the letter to Henry. I cried when he opened it to see his little face light up he was so excited,I have been receiving these letters for my grandchildren for a long time and they have never let them down they really are amazing as are you nothing is to much trouble thank you again for them all.”

Helpful Report

Posted 1 week ago

“The letter has not arrived. I ordered it at the beginning of November. I would like a refund please. So disappointed!”

Helpful Report

Posted 1 week ago

“wishing to thank you, my Grandson Oliver has received his Santa Letter package and he was so happy with it, like he has beeen for the last four years. He sat and read it the best he could with some help from Mum. It has been wonderful to see him so surprised and excited. Julie Williams”

Helpful Report

Posted 2 weeks ago

“I recieved my daughter's santa letter and I was happy with the quality and she was more excited for Christmas knowing santa had wrote her a reply and good value for money. Would recommend”

Helpful Report

Posted 2 weeks ago

“We do these letters every year, even now with my oldest being 12 years old. The new AI generated letter for him was amazing and really got across what we wanted to say. This was fab for an older child. My youngest is in the throws of believing and loved reading the letter to our family”

Helpful Report

Posted 2 weeks ago

Santa Letter Direct is rated 4.6 based on 20,550 reviews