Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“letters arrived very fast amazing qaulity granddaughters were amazed”

Helpful Report

Posted 1 month ago

“My son loved it and the best part was hearing his friends name in it (so it had to be from Santa)”

Helpful Report

Posted 1 month ago

“Have brought from here the past few years. Never fails to amaze me how beautiful they are. Lots of designs to choose from and fast delivery too!”

Helpful Report

Posted 1 month ago

“Amazing service. We have been using Santa letter direct for 9 years now for both of our children. The look on their faces in the run up to Christmas when they both receive and open up the Santa letters is priceless and what Christmas is all about. The letters are always posted by the expected delivery date. No issues as always and fast efficient service. I would highly recommend getting a personalised Santa letter!!”

Helpful Report

Posted 1 month ago

“We use santa letter direct every year and it never fails to put a smile on our childrens faces when they read their letters. Especially when it is personalised to them with their friends names included and also achievements they have done. Both letters were written differently which was lovely too to make out to the girls that it was personalised for them. Plenty of different styles of letters available and the packs are really good too and I had a good deal with them. Thank you again for making our childrens Christmas special with their letters from santa 🎅”

Helpful Report

Posted 1 month ago

“The letters were excellent and each one so beautifully personalised for my three grandchildren. The printing was of excellent quality. The letters arrived in good time.I would highly recommend this company.”

Helpful Report

Posted 1 month ago

“Excellent choice of different designs and found it very straightforward to complete the letter. I have used this company before and would thoroughly recommend them. My niece was delighted.”

Helpful Report

Posted 1 month ago

“Have been buying these Santa letters for at least 10 yrs for my grandchildren,some of them are teenagers now and still don't know that they come from Nan and grandad ,such different letters every year.”

Helpful Report

Posted 1 month ago

“Easy to use, great personalisation options with plenty of choices. Additional extras available.”

Helpful Report

Posted 1 month ago

“Our Santa letter was the best addition to our festivities and will bow be an annual addition. My little ones eyes lit up to read such specific things about himself and family.”

Helpful Report

Posted 1 month ago

“Fantastic letter, my little boy loved reading it and it arrived quickly and perfect timing of two days after he had gone to see the Santa we had booked home to see. It just adds that little magic.”

Helpful Report

Posted 1 month ago

“Brilliant. My Daughter loves them each year”

Helpful Report

Posted 1 month ago

“I use this company every year and have never been disappointed!”

Helpful Report

Posted 1 month ago

“We have used this company for our little boys letter from Santa since his first Christmas. He is now 9! This year we chose to use the AI version. We were so pleased with how it turned out, and our son we in awe with the letter when he received it. We're not sure how long we will have left before he stops 'believing', so thank you for making this year letter very special! 🥰”

Helpful Report

Posted 1 month ago

“This was the 4th year I have ordered from Santa Letter Direct and they just keep getting better and better. The addition of the AI generator certainly makes the letters even more personalised. Delivery is always on time. Will definitely be ordering again this year!”

Helpful Report

Posted 1 month ago

“Excellent value and so much detail wich is so exciting for the kids , I have been ordering these for a few years now and will continue to di so”

Helpful Report

Posted 1 month ago

“Our 4 year old grandson loved his Santa Letter and all the little extras in it.”

Helpful Report

Posted 1 month ago

“Letters are really nice. Delivered exactly when they were due”

Helpful Report

Posted 1 month ago

“Wonderful idea. I have done this for my grandson since he was 6 months he is now 3. He was delighted this year as Santa mentioned his favourite toys he wanted for Christmas. I shall do this each year until he understands about Santa. It is magical just like Christmas should be.”

Helpful Report

Posted 1 month ago

“These are amazing, I get them for my little girl every year and she loves them.”

Helpful Report

Posted 1 month ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews