Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,889 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was very straightforward and easy. A few more flexible options would be good, such as a P.S. at the end that can be left up to the writer. I used to use a similar service in Australia to send to the UK (I am based in Singapore) but this is much easier - plus the Australian nephews have stopped believing :(”

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Posted 3 months ago

“My grandson was delighted with his letter. Sadly this is probably the last year he would be able to truly appreciate it, as he turns 12 years old in March.Thank you for sharing the magic.”

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Posted 3 months ago

“We have used Santa Letter Direct for the past seven years, and our children absolutely love them. Every year they get so excited when Santa’s letter and activity pack arrive. Each letter is beautifully personalised for each child, making it feel truly special and magical.”

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Posted 3 months ago

“Excellent service and letters are high quality. I've used this service since my son was 2 - he's now 11 and even though not entirely convinced about Santa, looks forward to the letters. Activity packs are well worth the money too.”

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Posted 3 months ago

“Excellent Thank you so much”

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Posted 3 months ago

“It was easy to order. It came quickly and on the day that it was supposed to. There were lots of designs to choose from.”

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Posted 3 months ago

“My family have been receiving letters for 3years.The children love getting them the excitement and mystery it brings is great to see.They can't believe that Santa is aware of the personal knowledge like friends hobbies etc.I will continue to subscribe and witness the joy they show express.”

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Posted 3 months ago

“Really lovely service and quick delivery- such a lovely idea to get little ones even more excited for Christmas!”

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Posted 3 months ago

“Get these for my girls every year to keep the magic alive. My eldest daughter is 13, she has special needs and absolutely loves receiving her personalised letter and the activity packs are great too! All amazing quality and the kids love that Santa knows all about their friend's and interests! Well worth the price to see a big smile on your childs face!! Ordering is made very easy to process.”

Santa Letter Direct 5 star review on 8th January 2026

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Posted 3 months ago

“Always order a santa letter each for my girls. Love the personalised letters. Quick and easy to do aswell. Lota to choose from”

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Posted 3 months ago

“I have used Santa Letter direct for about 5 years now, my son looks forward to it every year, and he is 10!!!! The personalisation element is amazing. They include a friends name, what present your child wants, even what your child calls you (mum, mummy, dad, daddy etc), even what you call the red suited man (Santa or father christmas). You can choose a design, the type of story content included, it is perfect. I thought this might be the last year I do it because of my son's age, but he said I wonder if Santa will write to me again next yet!”

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Posted 3 months ago

“Absolutely amazing experience. Thank you so much. The contents were far superior to other Santa letters that we have organised in the past. My son is a firm believer and, even at 10 years old, you added so much to keep the magic alive. I can highly recommend this service.”

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Posted 3 months ago

“We’ve used this Santa letter service for years — it’s our favorite Xmas tradition and when the letter arrives my 2 girls are so happy! Always magical and personal.”

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Posted 3 months ago

“I have been getting these Santa letters for my son for the past 8 years. I love them, his face lights up when he sees his letter posted through the door. I did the AI version this year and wow, it was brilliant. It had everything in it about him. He was so shocked santa knew everything about him. Brilliant as always 👌”

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Posted 3 months ago

“We get Santa Letters, nice list certificates and activities from Santa letter direct every year. Great personalised letters and good customer service too if needed.”

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Posted 3 months ago

“letters arrived very fast amazing qaulity granddaughters were amazed”

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Posted 3 months ago

“My son loved it and the best part was hearing his friends name in it (so it had to be from Santa)”

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Posted 3 months ago

“Have brought from here the past few years. Never fails to amaze me how beautiful they are. Lots of designs to choose from and fast delivery too!”

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Posted 3 months ago

“Amazing service. We have been using Santa letter direct for 9 years now for both of our children. The look on their faces in the run up to Christmas when they both receive and open up the Santa letters is priceless and what Christmas is all about. The letters are always posted by the expected delivery date. No issues as always and fast efficient service. I would highly recommend getting a personalised Santa letter!!”

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Posted 3 months ago

“We use santa letter direct every year and it never fails to put a smile on our childrens faces when they read their letters. Especially when it is personalised to them with their friends names included and also achievements they have done. Both letters were written differently which was lovely too to make out to the girls that it was personalised for them. Plenty of different styles of letters available and the packs are really good too and I had a good deal with them. Thank you again for making our childrens Christmas special with their letters from santa 🎅”

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Posted 3 months ago

Santa Letter Direct is rated 4.6 based on 20,889 reviews