Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Letters are fantastic, my grandson loves receiving them. Problem I have is all the emails that I receive”

Helpful Report

Posted 1 year ago

“The letters are fantastic it’s an absolute joy to watch my granddaughters open them makes a great start to Christmas”

Helpful Report

Posted 1 year ago

“Amazing value for money”

Helpful Report

Posted 1 year ago

“My eldest has been struggling in school with bullying and this personalised AI letter really helped him build his confidence and remind him what a strong boy he really is. So thank you. My youngest was overwhelmed and very happy with his letter. I will be buying again next year!”

Helpful Report

Posted 1 year ago

“Amazing 🤩”

Helpful Report

Posted 1 year ago

“Small error on one letter but still great. Kids loved them.”

Helpful Report

Posted 1 year ago

“I was sceptical at first as would AI be clever enough, after altering my information & having a few goes it became clear that it would be perfect. All test letters were wonderfully worded with appropriate content, my child thought it was magical & so kindly written, this could be the last year of believing but there was no wavering that Santa Claus is definitely real & watching him. Fingers crossed for next year, we'll be using this service again as couldn't be more pleased !!! They posted my letter very quickly, in plenty of time before Christmas even though I was late in ordering. Thank you see much !!”

Helpful Report

Posted 1 year ago

“Lovely letter, very sweet and personalised. Great value and arrived when it said it would. Loves the fact I could amend at any time. My children were very happy to receive them”

Helpful Report

Posted 1 year ago

“Alfie loved it and made his mum cry so a great success thanx . Merry Christmas”

Helpful Report

Posted 1 year ago

“My daughter is 11 now and I was so worried that she qouldnt believe anymore. But how wrong was I, her letter from santa once again made the magic of Christmas ever so real”

Helpful Report

Posted 1 year ago

“This year’s letters are the best ever! Using AI has really added that special touch and made the whole process a 2 min job! The smiles on my boys face said it all!! Thank you”

Helpful Report

Posted 1 year ago

“The boys get so excited to write letters. Email response is great and helpful”

Helpful Report

Posted 1 year ago

“Have bought other Santa letters for 5x the price and this was by far the best value and best quality. Lovely, inclusive letter - will have my custom from now on. Fantastic - thank you.”

Helpful Report

Posted 1 year ago

“Been using Santa Letter Direct for a number of years now,and never had any complaints.Always delivered within the estimated delivery date,.Very clourful and well presented Unfortunately this has been the last year I am using this facility, as the grandchildren are too old now.”

Helpful Report

Posted 1 year ago

“I use santa letter direct every year for my kids santa letters and they never disappoint. I love how much you can personalise them with your kids achievements and what they are hoping for for Christmas. My kids always love receiving their letters and to see the excitement on their faces when they read them is just priceless.”

Helpful Report

Posted 1 year ago

“Very easy to use. I was impresssed by the message generated from the information I input.”

Helpful Report

Posted 1 year ago

“A really easy to use website. Lovely personalised letter that my little one was so excited to receive.”

Helpful Report

Posted 1 year ago

“Lovely well presented letters. My Grandchildren were over the moon to receive their letters through the post. Adds a little extra touch without being expensive. Well worth the money”

Helpful Report

Posted 1 year ago

“Children were thrilled with the letters and how wonderful that they believed that Santa was keeping an eye on things ,perfect thank you”

Helpful Report

Posted 1 year ago

“I used the new AI letter and when I say my children were absolutely convinced Father Christmas is all seeing and all know I’m not joking the AI meant I could put more details in and it shocked them will absolutely use it next year Merry Christmas and thank you”

Helpful Report

Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews