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Santa Letter Direct Reviews

4.6 Rating 17,437 Reviews
90 %
of reviewers recommend Santa Letter Direct
Company Reviews Product Reviews
25,045
 Metrics Info
4.6
Based on 17,437 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Yvonne
Verified Buyer
“The process is easy to follow. Sadly due to postal strike nothing received yet. This is by no means the fault of the company. Usually good quality paper etc. No problems in recommending.”
Helpful Report
Posted 1 year ago
Jaye
Verified Buyer
“Still haven’t received my letter for my son and it was due on the 3rd December due too strikes! 😡😩 just don’t order when Royal Mail are on strike!!!!”
Helpful Report
Posted 1 year ago
Raluca
Verified Buyer
“Had a bit of trouble with Groupon voucher as it was for 3 letters but sorted out in in end. Most importantly the 3 letters all came same time and that was great. Thank you. Kids were thrilled i must say. Still checking if the door sign is stillthere so Santa won’t miss it 🥹🥹😊”
Helpful Report
Posted 1 year ago
Michelle
Verified Buyer
“The letter was perfect as usual however the stickers and other bits were very dissapointing. I fell that they were very old fashioned and something that was from the 80s”
Helpful Report
Posted 1 year ago
Karen
Verified Buyer
“lovely letter and very quick delivery, would recommend”
Helpful Report
Posted 1 year ago
Michelle
Verified Buyer
“The letters are great and even with the strikes I was able to get the kids letters on time! The only reason I didn’t score 5 was due to the constant emails, even after I bought the letters I was getting emails about the discounted rates.”
Helpful Report
Posted 1 year ago
Sasha
Verified Buyer
“My kids have always enjoyed receiving their letters this year my son is 7. He realises each year the letters are the same but the friend, the achievement and gift is the changes. I think you should offer more variety of changes. Especially as he grows older. Different subjects of letter could be available for example. ‘I know you have questioned if I am real…. Or this year you’re moving to your second school…. Or starting school or just some different editable boxes. I think you should also be able to see previous chosen letters to avoid choosing the same. I would love these changes so I can keep the magic alive for more years please. Thank you”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“Again I have used the Santa Letters for my grandchildren, who have once again enjoyed the experience.”
Helpful Report
Posted 1 year ago
Michelle
Verified Buyer
“Letters came earlier as expected but i am missing one of my kid’s letter. We are waiting for it and two days later, still no letter. I purchased 4 letters for 4 of my kids. Only 3 letters came so far. Please help. Thank you”
Helpful Report
Posted 1 year ago
Sharon
Verified Buyer
“Only one of my grandchildren received his letter,Luca didn’t”
Helpful Report
Posted 1 year ago
Natalie
Verified Buyer
“Very good service and easy to use website to design the letters. The letters were sent out much earlier than I requested though but this was probably due to concern over the postal strike.”
Helpful Report
Posted 1 year ago
Paula
Verified Buyer
“The children loved their letter but we felt you put so much in that the print was very small and hard for them to read them themselves”
Helpful Report
Posted 1 year ago
Lee
Verified Buyer
“Good and made xmas”
Helpful Report
Posted 1 year ago
Julie
Verified Buyer
“Unfortunately the letter has not arrived. It was dispatched 17th Nov to Spain and my 6 year old nephew has not yet received it.”
Helpful Report
Posted 1 year ago
Catherine
Verified Buyer
“Unfortunately still not received”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Kids are happy for receiving letter from Santa. Letters arrived earlier than scheduled delivery date.”
Helpful Report
Posted 1 year ago
Ruth
Verified Buyer
“My son was over the moon with his letter. The letter had everything I wanted to have in it to say. Thank you”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The Santa Direct letter arrived on time and the items supplied were great value for money. Adem was very pleased.”
Helpful Report
Posted 1 year ago
Jayne
Verified Buyer
“My little girl loved her letter. It contained lots of Christmas spirit.”
Helpful Report
Posted 1 year ago
Linda
Verified Buyer
“Excellent content , arrived on time. Value for money . My Grandaughter loved this”
Helpful Report
Posted 1 year ago
Santa Letter Direct is rated 4.6 based on 17,437 reviews
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