Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,892 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,892 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the letters for my grandson and grand daughter - second year I've ordered and will order again next year!”

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Posted 2 years ago

“Very good quality letters ,my granddaughters wear so exited and happy to receive them ,thankyou”

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Posted 2 years ago

“Letter was very nice,my daughter love it,cute and very very nice.”

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Posted 2 years ago

“Nice little pack from Santa ! Arrived as it said . Nice colourful letter and activity sheets .”

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Posted 2 years ago

“Magical memento, well designed, beautifully personalised and decorated....delighted with standard and quality. Thank you.”

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Posted 2 years ago

“Been getting Santa's letters for years now from these guys and I wouldn't go anywhere else. Brings smiles to my kids everytime!”

Santa Letter Direct 5 star review on 18th December 2023

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Posted 2 years ago

“My two granddaughters received a letter, so excited and loved them, the text on Christmas Day will be magical.”

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Posted 2 years ago

“Excellent service again. I have used this company for many years and they always deliver”

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Posted 2 years ago

“Brilliant. Do them every year. Never been disappointed”

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Posted 2 years ago

“My grandchildren were thrilled with there letters and activity pack. They are good bake for money and were despatched promptly.”

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Posted 2 years ago

“The Santa letter is beautiful, my twin grandsons were very excited, thankyou for such wonderful help to all the elves .”

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Posted 2 years ago

“I ask Santa for a letter every year for our granddaughter who’s 9 I think this might be the last year which I find sad that she will believe in Santa, for our granddaughter getting these letters has been magical up till now, the service is very good and the letters come as so beautiful done.”

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Posted 2 years ago

“I haven't received my letter yet. I had an email to say the letter had been sent out yet over a week later we still have not received the letter”

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Posted 2 years ago

“my granddaughter loved it and was very excited to read it thank you”

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Posted 2 years ago

“We love the Christmas letters but last year 2 of 3 grandchildren never received them. I contacted the company and was told they were resent, but were never received. My concern this season was the back to school letters. I wrongfully assumed they were for this coming fall’s school entry. Not so. It’s a return from holiday/winter break. So confusing. They are essentially a waste of money and confusing to the kids.”

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Posted 2 years ago

“My son loves his letter”

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Posted 2 years ago

“Great service as usual,(been using this company for years), there was a slight issue with personalising but customer service dealt with this really well and everything was personalised and delivered in good time. My little boy loves his letter and the magic key! Thank you!”

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Posted 2 years ago

“Perfect. Merry christmas.”

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Posted 2 years ago

“Granddaughter loved it”

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Posted 2 years ago

“Excellent service, prompt delivery the website makes the whole process very easy! And the letters go down Great with the kids!”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,892 reviews