Safety Play Reviews

Name: Safety Play
Rating: 4.30

4.3 Rating 376 Reviews

81 %

of reviewers recommend Safety Play

Company Reviews

Product Reviews

Metrics

4.3

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Safety Play 5 star review on 3rd May 2025

Safety Play 5 star review on 4th June 2024

Chris Hawkes

Anonymous

Anonymous // 01/01/2019

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“I understand these are exceptional times (covid 19) I ordered because of the in stock staus. The lack of communication and the fact that I haven't received the rubber chippings after 3 weeks, lead to a poor experience. I rang on Thursday to be told I would receive an email/text Friday it's now Sunday, I think the delivery may be tomorrow! Fingers crossed.”

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Posted 4 years ago

“Took a while to arrive but due to the current situation with the pandemic thats to be expected. Great quality and best price around for coloured rubber chippings”

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Posted 4 years ago

“Fantastic service, delivered as expected and good communication throughout. Very pleased with the safety it provides under the climbing frame- we’ve already had some falls and no tears!”

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Posted 4 years ago

“Despite the delays with relation to COVID 19, Safety play were extremely reliable and it came within the 4 weeks states when booking. It was delivered exactly when stated and the product is excellent quality. Very pleased!”

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Posted 4 years ago

“The product is really good but the communication was very poor I had no way of tracking my delivery and when it was delivered it came on two lorries on two separate days I only ordered 2 500kg bags of chippings 1 red and 1 green but they said they have different colour delivery days which is why my order was delivered on two different days and not together which I find quite strange.”

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Posted 4 years ago

“Would recommend. Good quality rubber, great service and communication from start to finish!”

Safety Play 5 star review on 9th July 2020

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Posted 4 years ago

“Good communication throughout and arrived on time. The rubber mulch is great and makes the children's play area look really good.”

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Posted 4 years ago

“Absolutely great service from start to finish.”

Safety Play 5 star review on 6th July 2020

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Posted 4 years ago

“Fantastic service, top quality chippings, great communication from order date to delivery. Would definitely recommend Safety Play.”

Safety Play 5 star review on 5th July 2020

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Posted 4 years ago

“Great quality. Good customer service. Were able to assist me promptly when i enquired about pushing my delivery forward - and resolved my query. Highly reccomended.”

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Posted 4 years ago

“Long lead time but accurate so no cause for concern. Very helpful everyone I contacted them. Product is great and much better than anticipated. Thanks”

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Posted 4 years ago

“Excellent value for money and all round easy experience!”

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Posted 4 years ago

“Delivery was long (just over 4 weeks), but given the Covid-19 pandemic, we were fine with this. We ordered the plum chipping and it is perfect, very vibrant. Our area was pretty much 5x5m and the 500kg bulk bag was the right amount. Cheapest online and would recommend.”

Safety Play 5 star review on 2nd July 2020

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Posted 4 years ago

“Called before placing an order and was assured delivery before my sons birthday 3 weeks away( he was having a play area built) but arrived 3 days after. No communication, had to chase them twice to be told delivery was now 3-4 weeks.Delivery was left in the road to be wheelbarrowed down the garden, would have thought that it could have been put on the drive...on the flip side the price was good.”

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Posted 4 years ago

“Absolutely amazing staff. No quarrels about last minute quantity or colour changes. Items around neatly and securely packaged. Very pleased.”

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Posted 4 years ago

“Bark was a bit smaller than expected but still very happy with it. Arrived within stated 4 weeks.”

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Posted 4 years ago

“My kids loving jumping into the pile of chipping before it gets laid so much safer for my kids to play on than concrete slabs”

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Posted 4 years ago

“Order received yesterday, very good condition. We were out on delivery, driver contacted to see where the goods should be left. Only complaint we would have is that the delivery date was changed twice with no update from Safety Play, I'm sure that is in part due to the current circumstances.”

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Posted 4 years ago

“Great product, Great service, Great communication, also Great advice when purchasing. Thank you so much.”

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Posted 4 years ago

“Terrible. Waited 5 weeks to be delivered. Was told 2 weeks ago it would be delivered last week. Then when called said another week. Then this week I am still waiting! Avoid the company!”

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Posted 4 years ago

Safety Play is rated 4.3 based on 376 reviews