Safety Play Reviews

4.7 Rating 176 Reviews

91 %

of reviewers recommend Safety Play

Company Reviews

Product Reviews

Metrics

4.7

Based on 176 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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01444226363

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Safety Play 5 star review on 6th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product, amazing service did everything we needed in a short timescale (especially with what is happening in the world at the moment, delivery driver put it in the exact location we wanted A+++”

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Posted 2 years ago

“love my play area now we have safety play plum rubber chippings. Pictures really don't do them justice, the colour is AMAZING !!!”

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Posted 3 years ago

“I ordered some blue rubber chippings for my nephew’s play area. The product is absolutely fantastic. The colour is as vibrant as it looked in the pictures, which was a nice surprise to be honest. I contacted the customer help desk to rearrange delivery dates and the staff member i spoke to was ever so helpful and polite. The delivery got sorted and was easily handled. My brother and I are very satisfied, as is my little nephew. (Also safe to trip and fall!) I would strongly recommend Safety Play to anybody looking in to soft play area chippings. All in all great value for money and service! Thank you Safety Play!”

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Posted 8 months ago

“Absolutely brilliant product. I used the free sample offer to choose my colour, then I placed my order. Very happy with the customer service provided. I was kept updated with my delivery date and on the day of delivery I was given a 2 hr time slot. I can highly recommend using Safety Play. Thank you.”

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Posted 1 year ago

“Slightly delayed dispatch of my order ( 2 day delay ), 8 working days from ordering to delivery. Cheaper than other online sellers. Very happy with the product itself. The purple chip looks great and does exactly what you'd expect in enhancing our garden play area. Would recommend to anyone looking for affordable rubber chippings.”

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Posted 8 months ago

“Great price and very quick and friendly delivery. We were very impressed with the product and will definitely be ordering more in the future. The brown chipping a worked really well in our pre school garden and the children were very excited when they came in to see their play area transformed.”

Safety Play 5 star review on 17th August 2021

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Posted 9 months ago

“The service was second to none and the product is excellent. I bought two bags of the purple rubber chippings for a newly built play area. The product looks and feels amazing. My daughter is a very happy little girl. The order arrived on the day stated and delivery driver was really friendly and helpful. First class product and service, 5 stars from me all round. Thank you!!”

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Posted 9 months ago

“The blue rubber chippings are perfect. Really vibrant, the colour doesn’t come off so it really is zero mess and it’s lovely and bouncy and safe for the kids. It also looks great and really does stay put in the wind. Cannot fault the product, it does exactly what it says it will. We had delivery and communication problems with safetyplay which is why I knocked two stars off. We called ahead of placing our order to check delivery times as we wanted it in time for our sons birthday and were told that would happen. It didn’t. I had to chase up with safety play when it didn’t arrive, they didn’t contact me. It was then due to arrive the next week. It didn’t. Again I had to contact them when it didn’t arrive. I appreciate that sometimes machines break and that with the best will in the world delivery times sometimes can’t be fulfilled but good customer service would see the company contact the customer and apologise ahead of time, not leave the customer waiting for a delivery that doesn’t arrive and then leave it for the customer to call/email to find out what is going on. All the while the website advertised next day delivery.”

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Posted 1 year ago

“Great product and great finish for our play area. Only reason I give four stars instead of 5 was that I found two small pieces of metal mixed in with the rubber when unloading which were quite sharp. Also I recommend stating the length of delay to delivery on your website rather than at point of purchase. I delayed ordering to ensure the skip I had was removed prior to delivery but I could have ordered and not have worried if I knew it was going to be 4 week delay.”

Safety Play 4 star review on 18th August 2020

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Posted 1 year ago

“Thank you so much for the safety play chippings. I cannot thank you enough. I chose the red chippings which go perfect for my colour scheme as I didn't want really bright colours. We also added a sand pit at the last minute and will be putting up a slide from the decking area so the children can slide into their play area without having to go down the stairs. Your pricing was great and you were the only ones who had the stock and delivery time when for they were needed. From the staff who answered my queries, the lady who sent the invoice and rang me up, to the man who delivered the chippings, they were all exceptionally friendly, kind and welcoming. Great service and would highly recommend you to anyone. Thank you”

Safety Play 5 star review on 13th August 2020

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Posted 1 year ago

“Delivered within time scales given. Good quality product.”

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Posted 1 year ago

“Web site easy to navigate, easy selection process, great value, quick delivery, very impressed, thank you will definitely would recommend.”

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Posted 1 year ago

“Very happy with our rubber bark. Looks lovely in the play area. Highly recommend.”

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Posted 1 year ago

“We're really pleased with how our kids play area has turned out.”

Safety Play 5 star review on 24th July 2020

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Posted 1 year ago

“The product is really good but the communication was very poor I had no way of tracking my delivery and when it was delivered it came on two lorries on two separate days I only ordered 2 500kg bags of chippings 1 red and 1 green but they said they have different colour delivery days which is why my order was delivered on two different days and not together which I find quite strange.”

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Posted 1 year ago

“Fantastic service, top quality chippings, great communication from order date to delivery. Would definitely recommend Safety Play.”

Safety Play 5 star review on 5th July 2020

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Posted 1 year ago

“Great quality. Good customer service. Were able to assist me promptly when i enquired about pushing my delivery forward - and resolved my query. Highly reccomended.”

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Posted 1 year ago

“Very good product, I’m So happy with it and it’s a lot better than I first thought”

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Posted 2 years ago

“Absolutely perfect, our grandchildren’s play area looks perfect now, and safe. Excellent service, great price. Would definitely recommend and use again. Thank you Mrs Sayers”

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Posted 2 years ago

“Quick delivery and rubber chips are perfect for the play area in garden!”

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Posted 2 years ago

Safety Play is rated 4.73 based on 176 reviews