Safety Play Reviews

4.7 Rating 176 Reviews
91 %
of reviewers recommend Safety Play
Based on 176 reviews
Shipping & Delivery
Delivery Methods
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Great product and great finish for our play area. Only reason I give four stars instead of 5 was that I found two small pieces of metal mixed in with the rubber when unloading which were quite sharp. Also I recommend stating the length of delay to delivery on your website rather than at point of purchase. I delayed ordering to ensure the skip I had was removed prior to delivery but I could have ordered and not have worried if I knew it was going to be 4 week delay.
Safety Play  4 star review on 18th August 2020
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Posted 1 year ago
Pieces could be a little bit bigger
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Posted 1 year ago
Very happy with product. Communication and delivery lead time could be improved.
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Posted 1 year ago
Very happy with the product, only reason for not giving 5 stars was lack of communication.
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Posted 1 year ago
Order received yesterday, very good condition. We were out on delivery, driver contacted to see where the goods should be left. Only complaint we would have is that the delivery date was changed twice with no update from Safety Play, I'm sure that is in part due to the current circumstances.
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Posted 1 year ago
Really like the product, it has rained really hard on the chippings and the colour hasn’t been affected at all! The communication regarding delivery was disappointing though and when I tried to phone up to find out when I would get the delivery I was given false information and felt like I was being fobbed off. It’s just as well I was able to be home as I was told one day, then the next and then it arrived on the the 3rd.
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Posted 1 year ago
Perfect chippings, delivery was slower than stated but to be expected during these times. I would have liked a message/email to say the dispatch date had changed but very happy with the play chippings
Safety Play  4 star review on 19th June 2020
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Posted 1 year ago
Item seems good. Long wait but to be expected with current covid 19 situation. Communication could be improved but again due to reduced staffing I guess cpuldnt be helped. Very polite when I spoke to them.
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Posted 1 year ago
Disappointed that delivery was pushed back on 3 occasions. However once arrived the quality of the product makes up for it. 5 stars if it arrived when originally told. Thanks.
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Posted 2 years ago
Safety Play is rated 4.73 based on 176 reviews