Safety Play Reviews

Name: Safety Play
Rating: 4.31

4.3 Rating 396 Reviews

82 %

of reviewers recommend Safety Play

Company Reviews

Product Reviews

Metrics

4.3

Based on 396 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Safety Play 5 star review on 5th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product itself is fine, as described and more than suitable for the job. I do think the 'coverage' quoted though is ambitious.”

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Posted 2 weeks ago

“Great colour. Delivery was excellent. Was slightly disappointed at how small the bits of bark were, more like crumbs than bark chunks.”

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Posted 2 months ago

“Good product and good service, thank you. I has dropped a star because the phone was not answered anytime I rang, and the delivery did not come in the morning as requested, but was in the afternoon after my team had gone home. Otherwise, the childrens play area is much safer again, thank you.”

Safety Play 4 star review on 29th May 2025

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Posted 4 months ago

“Ordering was simple, I would say I over estimated, should have gone for alot less than what I ordered, it arrived very quickly but on 2 separate days, would have been preferable if it arrived on the same day, it's quite compressed so takes abit of shovelling out to get it out of the bags, easy to spread out, I would also advise you sift through it, found a few twigs and cable ties, all in all good value for money and has made my kids play area safe, 4/5 will see how it withstands northern weather.”

Safety Play 4 star review on 18th May 2025

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Posted 4 months ago

“Very fine clippings , previously bought some from elsewhere these where larger pieces . It is for a nursery abit worried kids may try to eat. Them? K”

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Posted 1 year ago

“Product is great. Delivery was fine but would have liked the option to choose the date. Would buy again”

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Posted 1 year ago

“Very soft and great for a kids play area however it’s very dirty .”

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Posted 1 year ago

“Original delivery was the wrong colour, however, spotted it coming off the truck and sent it straight back. Correct item delivered within 48 hours. The quality of the bark is great, this was our second order of it, so no complaints there. Delivery driver also put the pallet up at the top of the drive - thank you.”

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Posted 1 year ago

“Easy to place an order and prompt delivery . There are 2 reasons why I didn’t give 5 stars first is there was a blade in one of the bags which luckily my gardener discovered whilst raking the chippings and secondly the volume calculator was well out needed another bulk bag to fully cover play area which I have just placed an order for . I would recommend this product it does the job perfectly just order a bit extra and check for any sharp bits that might have been overlooked”

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Posted 2 years ago

“I was really impressed that I could buy a bulk bag that was less than the 500kg offered by most places as the 300kg was perfect for my area. The price was very competitive and I had email updates about when to expect the delivery. The colour was bright and vibrant and consistent throughout the batch. My only criticism was that I found quite a few pieces that had sharp strands of wire sticking out. I know it’s chopped tyres and they have steel banding in sometimes but I had to pick out more than I’d like to before I was happy to put it under my daughters’ climbing frame. Would still recommend”

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Posted 2 years ago

“Excellent service got exactly what I was expecting. Delivery on time”

Safety Play 4 star review on 19th June 2023

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Posted 2 years ago

“Bought what i thought was enough and changed my mind before the order was sent to me and every thing was sorted by the customer services team without any problems and delivered the same day as promised.”

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Posted 2 years ago

“Very happy with the product - only lost one star due to longer delivery than expected and lack of communication regarding the delivery date.”

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Posted 2 years ago

“Good product - delivery was slower than expected due to sourcing issues - communication could have been better. But overall, happy enough.”

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Posted 3 years ago

“Although there were issues with shipping, which were resolved in a couple of days, the product was of excellent quality and reasonably priced. I would purchase from Safety Play again.”

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Posted 3 years ago

“Great product, the kids absolutely love it around there climbing frame. Very soft and spongy to walk on. The only downside was the long delivery time.”

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Posted 3 years ago

“Even despite a delay in delivery, communication was clear and updates were accurate and regular. Product is as expected, a very high standard and looks exactly as I imagined! Thanks to the Safety Play team.”

Safety Play 4 star review on 24th September 2022

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Posted 3 years ago

“Although short delay in delivery, I'm very pleased with the product and colour...”

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Posted 3 years ago

“Slight delay on the delivery due to colours availability. We agreed ro change clour and they promptly delivered the order. They did contact us and tell us about the delay and gave us a small discount due to this. So can't complain about that. The product seems good and the delivery driver was very helpful. I would still recommend using them quality product at a good price.”

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Posted 3 years ago

“I waited for a bit longer than I expected for this order but I am very pleased with it thanks”

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Posted 3 years ago

Safety Play is rated 4.3 based on 396 reviews