Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Run and Become is an excellent running shop, with incredibly friendly, knowledgeable and helpful staff. Their online delivery service is also very efficient. I’ve attended several of their talks and workshops, which have also been brilliant. I really can’t praise Run and Become highly enough, and they are very well-regarded amongst my running club members. Thank you for your amazing service R&B!”

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Posted 5 years ago

“Excellent customer & friendly service. I will not shop anywhere else.”

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Posted 5 years ago

“Excellent shop.”

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Posted 5 years ago

“Top service as usual”

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Posted 5 years ago

“Very quick and competitive pricing. Excellent deal for me!”

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Posted 5 years ago

“Really impressed with the products and delivery. When one item was no longer stocked it was refunded, as per my request, within 2 days. Fantastic customer service”

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Posted 5 years ago

“Your service was very helpful and most appropriate in these difficult Covid times. I wanted, simply, to replace the running shoes I had. You were able to provide details of my previous purchase, advise me of the current equivalent style/model, post them out to me promptly with no P&P costs and with a running club member's 10% discount! Thank you!”

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Posted 5 years ago

“Ordering online was easy and straightforward. Entering a gift voucher was also self explanatory. Delivery was prompt and well packaged. I don't think I'll need to but if I need to return the item, everything is included in the box. I would order online again from Run and Become if I can't make it to the shop.”

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Posted 5 years ago

“Great quality”

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Posted 5 years ago

“It has been 15 days and I still haven’t received the item.”

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Posted 5 years ago

“My Brooks ghost running shoes fits well soft cushioning on the sole of the foot Shoes came very quick on a standard delivery”

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Posted 5 years ago

“Excellent service, friendly a staff, first class as ever but especially during these demanding times!”

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Posted 5 years ago

“A really simple service to use with an informative website. The phone call to discuss the gait analysis was quick and easy with no pressure to buy. Ordered my trainers from them and they arrive within a couple of days. I will use them again when I come to replace them! Thank you Run and Become”

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Posted 5 years ago

“Quick and easy. With purchase received quickly.”

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Posted 5 years ago

“Thank you, Petra, for my online gait analysis and subsequent advice on shoes. They arrived promptly, fitted perfectly, and I'm up and running again! I look forward to visiting a branch in the not too distant future to keep in touch as I slowly plod towards achieving a marathon. I was interested to see Run & Become originated in the spiritual energy of running - I didn't know that about the business until now, but it affords a lovely authenticity to buying from you and, as a retired interfaith minister, will most probably anchor my loyalty to Run & Become for the foreseeable future!! Hari Om, blessings and best wishes, Neil”

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Posted 5 years ago

“1st class service - trail shoes Hoka Speedgoat 4 arrived in approx 1 week - to Hong Kong - recommended”

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Posted 5 years ago

“I spoke with Petra who was lovely. Unfortunately my trainers are too tight so I have sent them back and waiting for my new ones”

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Posted 5 years ago

“Efficient delivery and good quality clothing”

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Posted 5 years ago

“Excellent speedy service”

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Posted 5 years ago

“Amazing service, Laura was extremely helpful and gave me great advice for my shin splint pain. The trainers she picked out for me are perfect, I’ve worn them three times now and I love them! No pain and very comfortable. Would 100% recommend.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews