Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Great service every time from experienced runners who go out of their way to be helpful. They're always keen to find the 'right' shoe for someone, rather than the latest shoe, or the most expensive shoe. I had to order online this time, so no face to face contact but the website was simple to navigate, there was an offer on, and the shoes arrived quickly.”

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Posted 5 years ago

“A great range of products by people who love and know their running inside out.”

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Posted 5 years ago

“I love Run and Become Such great service in the shop and help on the phone I always go to R&B for all my running shoes My latest Nike Zoom Pegasus 37 arrived within 2 days - speedy delivery and I love this new model as they are speedy too Thank you so much R&B”

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Posted 5 years ago

“Good chat with Cardiff branch shop assistant first and then reorder of the same shoe from two years ago...then ordered and two days late, they arrived. Excellent service.”

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Posted 5 years ago

“Good service received my shoes in 5 days good communication throughout would use again Thank you”

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Posted 5 years ago

“Great product and excellent service. Thank you.”

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Posted 5 years ago

“Online Gait Analysis was superb with a personalised phone call.”

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Posted 5 years ago

“Being a vulnerable person from aCovid point of view I was worried about shopping for shoes on line since all my shoes are different sizes. I sent them in and got a confident reply of what to order. Did so and it worked. Still prefer to visit the store!”

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Posted 5 years ago

“Great service - used your online gait analysis too as desperately needed a new pair of trainers to help with my plantar fasciitis, having recently taken up running again. Easy to use, friendly advisor, trainers arrived promptly. I also purchased another pair of trainers for my husband and again, great service and arrived on time. Thank you!”

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Posted 5 years ago

“Great service, simple and reliable delivery system. Just wish you had more sizes available in your shoes sales!”

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Posted 5 years ago

“Great communication and service and the little free gift was a lovely touch. Thanks :)”

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Posted 5 years ago

“Really good clear and easy to use website. Straightforward purchase and refund on one out of the two pairs of spikes that I bought. Will defiantly use again in the future.”

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Posted 5 years ago

“As always, service was exceptional!”

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Posted 5 years ago

“Very good and quick service”

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Posted 5 years ago

“fantastic”

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Posted 5 years ago

“Order was dealt with efficiently”

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Posted 5 years ago

“I wouldn’t buy my running shoes anywhere else. Expert advice, no hard sell, always leave with the best trainers for me”

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Posted 5 years ago

“Always excellent! First time I bought online & it went very smoothly. Thank you!”

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Posted 5 years ago

“Excellent service and prices”

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Posted 5 years ago

“The shoes are great and the ordering and delivery process were easy.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews