Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Dispatched quickly. Very pleased with the customer experience that I ordered another pair from Run and Become for my husband.”

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Posted 5 years ago

“Everything arrived fairly quickly and via the Royal Mail. There is also a very clear returns policy.”

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Posted 5 years ago

“Pleased with the depth of their inventory .; I’m a size uk11.5 , 2E and there was no issue . Online order . Did what it’s supposed to do ie Receive and acknowledge order and ship .with no delay .Arrived in not too bad a time considering the Covid situation .”

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Posted 5 years ago

“Ordering was simple, delivered within timescale. Excellent service and a happy customer.”

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Posted 5 years ago

“Easy to order and arrived quickly!”

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Posted 5 years ago

“I’d never run anywhere else. Friendly, personal service and advice I can trust.”

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Posted 5 years ago

“Excellent service. Thank you.”

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Posted 5 years ago

“Excellent knowledge and amazing service”

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Posted 5 years ago

“Replied to my emails swiftly, answered my questions and gave advice that I’d asked for. Shoes arrived swiftly and they are perfect.”

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Posted 5 years ago

“Following my virtual gait analysis I had a very helpful conversation with Petra. She confidently told me about the right kind of shoes to suit my gait and footshape. I was expertly guided through my questions to a single pair of shoes. These arrived quickly and (so far) are very comfy!”

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Posted 5 years ago

“I have small wide feet and the website was great to help me choose the right shoes. Just taken them for a spin”

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Posted 5 years ago

“Brilliant and knowledgeable customer service. Reliable shop. A pleasure to shop locally with these folks. Thank you”

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Posted 5 years ago

“Quick and efficient getting deliveries out even given the circumstances”

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Posted 5 years ago

“Long compression socks are fab. Comfy and look great.”

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Posted 5 years ago

“Good website,great service,swift delivery. 5 stars!”

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Posted 5 years ago

“Excellent. Thank you”

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Posted 5 years ago

“Superb service, contacted R&B for an opinion on what shoes to buy (during COVID lockdown, so shop currently closed), was given great advice (very quickly, late on a Sunday afternoon!) and guidance. Very pleased with the resultant purchase, and will now not use any other retailer for sports shoes...”

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Posted 5 years ago

“Order was delivered within 3 days and the shoes are phenomenal. Also 30£ cheaper than on the brand's website! Great service, excellent communication and fab product! Thank you!”

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Posted 5 years ago

“Very helpful, friendly and personal service.”

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Posted 5 years ago

“Excellent service, quick delivery”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews