Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Fantastic customer service, Petra was lovely, professional and informative!”

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Posted 5 years ago

“Fantastic, quick and personalised service! I managed to put a typo in my address and they phoned me within a couple of hours to check they’d worked out what postcode should be! Ordered new shoes Tues afternoon and they were with me Sat morning. Superb turnaround especially considering Easter weekend and mid-lockdown! Will definitely be using these chaps again!”

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Posted 5 years ago

“Best go to running shop bar none. Excellent service as always”

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Posted 5 years ago

“Best shop in the Uk!!”

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Posted 5 years ago

“Couldn’t go into shop but very helpful prompt email replies to my queries about Aftershokz headphones. Once I’d decided the purchase came quickly and I’ve been very happy with it.”

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Posted 5 years ago

“Shankara was so knowledgeable and helpful he was able to recommend a Brooks Ghost 12 D size 8 that was similar to my old brooks Shankara Got it exactly right.”

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Posted 5 years ago

“Excellent service and a great pair of running shoes.”

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Posted 5 years ago

“Excellent and quick service.”

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Posted 5 years ago

“The running shoes arrived so quickly during these times. Thank you.”

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Posted 5 years ago

“Helpful website with lots of advice and choice of running shoes. Ordered easily and dispatched promptly. Great service. Thank you very much.”

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Posted 5 years ago

“Good advice and recommendations on website”

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Posted 5 years ago

“Excellent and caring service - they really took the time to help. Worth the cost of the shoes, which aren’t cheap but fit like a dream!”

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Posted 5 years ago

“Normally buy my shoes in store, but due to the lockdown opted to purchase online instead. Service & quality to their normal high standard, and shoes arrived within days. I wish everyone at Run & Become well during these difficult trading times.”

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Posted 5 years ago

“Great service- as always. Thank you.”

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Posted 5 years ago

“Easy to order, quick delivery, very pleased with my new shoes!”

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Posted 5 years ago

“Telephoned in an order for a pair of Salomon SpeedCross. Service was excellent, order was handled promptly and two days later my shoes arrived.”

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Posted 5 years ago

“Run and become provided an excellent service as always. Thank you”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“I’ve been a customer of the Cardiff shop for a few years and always get excellent service. This time, because of the Coronavirus lockdown, I had to buy shoes on line - service every bit as good. I hope to see you all in the shop again when this is all over.”

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Posted 5 years ago

“Good service - especially during Covid, fast delivery”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews