Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“My order was dealt with promptly and arrived quickly. Couldn’t be better”

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Posted 4 years ago

“Excellent service as usual, I’m really pleased with my Brooks shoes and the Thorlo socks are great”

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Posted 4 years ago

“Excellent.”

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Posted 4 years ago

“Great price on Brookes Ghost running shoes and quick free delivery. Thank you!”

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Posted 4 years ago

“Outstanding customer service, whether in store or on line.”

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Posted 4 years ago

“Great selection and service.”

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Posted 4 years ago

“Shopping was easy and my shoes arrived quickly. That’s all I need. Thank you!”

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Posted 4 years ago

“My new running shoes arrived very quickly. I returned one pair and my refund was sectioned promptly- would use this store again. Fab service and price.”

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Posted 4 years ago

“Excellent fast delivery and really pleased with running shorts and shoes at a good price. Will definitely use Run and Become again.”

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Posted 4 years ago

“I have a very helpful experience from purchase to delivery”

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Posted 4 years ago

“Excellent service as ever from this wonderful running shop. I always try to support them online when I can and try to visit a shop when I am actually near one!”

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Posted 4 years ago

“Had researched what trainers I wanted/needed before viewing on Run and Become site but can’t fault order and delivery service. Trainers are perfect.”

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Posted 4 years ago

“Ordering a pair of trainers from Run and Become was quick and easy - the customer service was great. I have recommended them to friends/family and will definitely use them again.”

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Posted 4 years ago

“I witnessed for two years Run and Become work with their customers to find the shoe from them. You'd see slightly embarrassed customers running outside the store with assistants assessing the shoe they were trying out, and getting an idea also of their customer? They were the first people to point out to my brother that your foot changes size and shape, even as an adult. I'd been operating on the assumption that my feet were a half size different and that was it. Couldn't understand why my feet hurt. Run and Become helped me to search for width fitting, and running style. to bear that in mind for what you do. Can't rate them highly enough.”

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Posted 4 years ago

“Run and Become never fail!”

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Posted 4 years ago

“Fantastic, really quick delivery, great trainers, just what I wanted”

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Posted 4 years ago

“Arrived quickly, great product - very happy customer”

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Posted 4 years ago

“If you're not sure what running shoes you want, visit Run and Become. Their fitting service is superb. After discussing my needs I went outside for a short run in their default neutral shoe, under the gaze of their knowledgeable assistant. Then she disappeared out back and returned with five pairs of shoes for me to try. I took each for a short run outside as she watched and advised. Based on my feedback and what she saw we tried a couple more pairs before settling on the second pair I tried, and I love them. Now I buy all my kit from Run and Become, online or in store, because their prices are reasonable and their service is exceptional.”

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Posted 4 years ago

“Superb service and an excellent price! The shoes.are as good as the reviews and the extra width of the 2e fitting gives instant relief for my bunnion without being sloppy on the other foot. Will definitely buy again.”

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Posted 4 years ago

“Excellent service. Will deal with you again. Thanks”

Run and Become 5 star review on 8th June 2021

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,361 reviews