Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service from Run and Become. I ordered online and received my order quickly. The package contained a returns label had the item been unsuitable.”

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Posted 4 years ago

“Quick delivery and great service as usual”

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Posted 4 years ago

“I cannot express how impressed I am with this shop. I have quite specific issues with my feet and I am so impressed by their encyclopaedic knowledge of the different types of shoes and their suitability for my foot condition. They went over and beyond what you normally expect from good customer service. Special shout out for Bhauliya who was amazing”

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Posted 4 years ago

“Good offers when I bought hoka trainers Unfortunately fit not right but returned and received refund quickly Good customer service Will def use again”

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Posted 4 years ago

“Excellent service, good value and quick delivery.”

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Posted 4 years ago

“Run and Become you have never failed me. My family & I have been buying running gear since you first opened in Edinburgh. We first met at the Chinmoy runs oh! so many yearss ago I cannot recall the exact year. On this occassion one of the tops I purchased on line I did not like and returned it to the Edinburgh shop. The speed of my refund was just amazing.”

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Posted 4 years ago

“Great product, delivered promptly”

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Posted 4 years ago

“prompt delivery and quality product”

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Posted 4 years ago

“Excellent customer service. Very good products. Overall an enjoyable shopping experience”

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Posted 4 years ago

“Brilliant. I bought some Brooks running shoes which were the latest version. So pelased with the price and efficient delivery.”

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Posted 4 years ago

“Excellent as always. These guys have really helped me with my shoe choices and saved me a lot of pain from pronation, while other shops sold me the wrong shoes. I owe them my running career! Fast online delivery now too!”

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Posted 4 years ago

“Thanks for the Saucony Guides, they arrived quickly and are amazing to run in. This new version is really good...light, soft, stable, good energy return. I'll be back!”

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Posted 4 years ago

“So pleased with my purchase—and it arrived incredibly quickly!”

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Posted 4 years ago

“I visited the Cardiff store, the service, advice and attention to detail was excellent.”

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Posted 4 years ago

“Excellent service both instore and online.”

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Posted 4 years ago

“Simply sorted”

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Posted 4 years ago

“Very quick dispatch and delivery. Items perfect as described.”

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Posted 4 years ago

“Excellent selection and good sale price - I bought online this time but in the past I have benefited from the excellent advice and expertise of shop staff - this pair of running shoes are just an update on the previous shop bought purchase. If in doubt, get to the shop and get advice from people who understand running shoes.”

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Posted 4 years ago

“Fantastic service from Run and Become. Order placed at weekend and running shoes arrived on Wednesday. I’m a long standing customer and will continue to shop with this great wee company”

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Posted 4 years ago

“Good price, stock, and quick delivery”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,361 reviews