Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,494 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the process really helpful and informative. Having the ability to discuss my gait with an advisor was an added bonus. Convenient being able to do everything online as I was unable to go to the store. Great to still have the opportunity to try different options and return the ones that weren’t suitable. Ended up with a pair of trainers that exceeded my expectations.”

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Posted 4 years ago

“Fast super smooth delivery with clear communication at all stages. Thx team!”

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Posted 4 years ago

“Good service, poor packaging”

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Posted 4 years ago

“excellent service and communication”

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Posted 4 years ago

“Prompt delivery, great comms 👍🏻”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I have shopped with Run and Become in store before but this was my first time purchasing online. Everything was great, the website is easy to use with a great selection and checking out using Apple Pay was ideal. I’ll definitely be using the online store again.”

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Posted 4 years ago

“Bought a pair of running shoes, wanted to call first to ensure they'd arrive on time. Run & Become were really helpful on the phone and the trainers arrived on time. I found the site was helpful and 'non-generic' compared to others selling these trainers, I have wider feet and wanted to buy from a site that seems to know running rather than simply ship boxes. I also wanted to know that the returns policy was decent before buying some trainers that may be a bit wider, I didn't have to use it but it was reassuring. All in all, I'll be saving Run and Become in my favourites for next time. V. Happy.”

Run and Become 5 star review on 16th August 2021

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Posted 4 years ago

“Delivery was super quick. Had to return as too small but filled in the exchange slip to get a bigger size. The exchange was dealt with the same day they received the returned parcel. Also free shipping label included for returns Highly recommend”

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Posted 4 years ago

“Excellent service. Very helpful and spent time with us to get the right shoes.”

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Posted 4 years ago

“Great service and I got what I wanted”

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Posted 4 years ago

“Great quality comfort running tshirt”

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Posted 4 years ago

“Good range of products at competitive prices. Quick delivery.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“There was some confusion with whether the order had in fact been placed, but I was very pleased with how they sorted out the problem and expediated delivery. As such the trail shoes that I had ordered came only two days late and were perfect for my requirements”

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Posted 4 years ago

“Really good service, everything worked well.”

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Posted 4 years ago

“Great service, speedy delivery, no hassle. Thanks”

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Posted 4 years ago

“Totally brilliant. I have hugely painful feet with no fat pads and these guys took so much care and I am out of pain and really thrilled.”

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Posted 4 years ago

“Very quick great service”

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Posted 4 years ago

“Website easy to use. Quick delivery”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,494 reviews