Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Quick website quick delivery”

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Posted 4 years ago

“Arrived soon then promised - great quality and fit”

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Posted 4 years ago

“Delivered promptly and efficiently and a great product as always”

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Posted 4 years ago

“Efficient as always!”

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Posted 4 years ago

“Fast delivery, a++ pair of shoes”

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Posted 4 years ago

“Great selection. Immediate response. Many thanks”

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Posted 4 years ago

“Great service, helpful staff in the phone, speedy dispatch & good communication”

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Posted 4 years ago

“fast service and good price.”

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Posted 4 years ago

“I was looking to purchase running shoes for the family and had never done this before. Their website is packed full of useful information, and I would advise any prospective customer to take advantage of this. When an item I had ordered was not in stock, they called me and offered me an alternative. They were knowledgeable about the alternative and answered all of my questions - plus the alternative was a little cheaper! The running shoes I have purchased have all gone down very well. I would definitely use their website again. Many thanks Run and Become!”

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Posted 4 years ago

“Delivered on time. Excellent trainer for over pronator gave instant improvement. Next on the list is a walking shoe to do the same. Any suggestions?”

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Posted 4 years ago

“Great service. Very prompt delivery. Everything perfect.”

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Posted 4 years ago

“Great selection of products and great customer service!”

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Posted 4 years ago

“Very happy to find a choice of wide trainers. Quick delivery”

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Posted 4 years ago

“Excellent shopping experience. Telephone advice from Yanna extremely helpful. Follow-up in-store experience and specialist advice from Laura was second to none. I would recommend a visit to the store- so much better than internet shopping! Great customer service- thank you!”

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Posted 4 years ago

“A great range of products and loads of useful information on the website. I’m looking forward to visiting in person but until then the website service is second to none.”

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Posted 4 years ago

“Great range of products. Shoes arrived quickly and am very satisfied. Have bought from Run & Become several times and if needed staff have always been knowledgeable and helpful.”

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Posted 4 years ago

“My order was sent quickly and shipping was free with free returns if the shoes didn’t fit. I’m happy to say they did fit and the shoes are wonderful. They fit great and are very comfortable. I’d shop here again.”

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Posted 4 years ago

“I ordered a pair of women’s Asics Gel Kayano 27 and received my order within a few days. I have flat arches and I used to suffer from knee pain after running. These stability shoes have made a world of difference. I’m able to run pain free for the first time in many years. The delivery was super fast and they kept me updated the entire time. I wouldn’t hesitate to order from Run and Become again.”

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Posted 4 years ago

“Excellent products and service. Had my shoes delivered within 3 days to my doorstep free of delivery charges. Size was a bit too tight so I sent them back at no cost with same packaging, only needed to apply the preprinted return label. In the meanwhile, bought same shoes 1/2 size larger which were also delivered free of shipping in a couple of days, got my refund quickly and now I’m a happy runner! First time ever online shoes purchase, will repeat!”

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Posted 4 years ago

“Ordered a pair of Men's Brooks Ghost wide fit, only ones I could find online. Was called back almost immediately to check I was happy with a different colour and to arrange collection / delivery in the most convenient way possible. Great customer service.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,361 reviews