Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“The online gait analysis was surprisingly good. The lady suggested two pairs of shoes, both different brands from my old trainers. One pair fits perfectly - better than my old shoes which I bought in person from another running store. The other pair fits very well (haven’t decided if I will return them - they’re in the box after initial try-on). I’ve bought running shoes only after in store gait analysis for >15 years as I’m an injury-prone pronator. I am as pleased with the results of this online gait analysis as any in store purchase.”

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Posted 5 years ago

“Royal Mail lost the original consignment and as soon as I flagged the issue every effort was made to resolve the matter. Very happy!”

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Posted 5 years ago

“Expert advice, always reliable, brilliant and friendly service.”

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Posted 5 years ago

“Absolutely brilliant service and the trainers fit perfectly. I did a virtual gait analysis, the trainers arrived on Friday and I took them out for a 4 mile run (after wearing them around the house for the day) and they were perfect, took them for a 20 mile run on Sunday and they were great. Marathon training is back on track, thank you!”

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Posted 5 years ago

“Excellent system for ordering and delivery, haven’t yet used the product”

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Posted 5 years ago

“Unfortunately (as a loyal customer of many, many years) I missed out on 15% due to Covid implications. Shoes were advertised elsewhere much cheaper but my relationship with R&B over the years has been good. 15% discount coupon was still being advertised online on some sites. Apart from that, usual excellent service, pretty quick delivery (considering Covid), and decent shoes.”

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Posted 5 years ago

“A prompt trouble free service,will definitely be back.”

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Posted 5 years ago

“Everyone at Run and Become are extremely knowledgeable and very helpful. Wonderful Brooks Trainers Thank you very much Mike”

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Posted 5 years ago

“Good range of running gear to choose from and my order arrived within a few days.”

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Posted 5 years ago

“...................”

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Posted 5 years ago

“Shopping was easy and item got delivered in pristine condition ahead of predicted schedule.”

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Posted 5 years ago

“Excellent service and great choice of products. And good to know you can just pick up the phone and get really well-informed advice. Thank you!”

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Posted 5 years ago

“Great swift service.”

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Posted 5 years ago

“Very”

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Posted 5 years ago

“I ordered a pair of Hoka wide fit trail shoes in Nov 20, which were delivered promptly as promised, with good notifications. I wanted to especially mention i messed up my discount code, and they quickly and pleasantly put it right and credited me the difference. Will definitely use again.”

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Posted 5 years ago

“Online gait analysis service is great - and simple to navigate. They really consider your needs and can give valuable recommendations. So happy with my purchase.”

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Posted 5 years ago

“Fast delivery!”

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Posted 5 years ago

“Good service, have no problems regarding shopping with you again.”

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Posted 5 years ago

“Excellent service, the only place I could find the shoes I wanted, fair postage prices, and free returns, which is perfect in these lockdown times, especially for me as I had to return the first pair I bought. Quick refund after return too. I also bought the right size from Run and Become, with confidence in their service.”

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Posted 5 years ago

“Excellent response and delivery time when ordering on line”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,533 reviews