Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,422 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,422 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Always extremely helpful when I’ve phoned for advice. Prompt delivery and easy returns. Just a shame the Hoka bondi have changed making the toe box more narrow. I take a wide fit shoe but the bondi wide 9 feels more narrow than my bondi 8”

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Posted 7 months ago

“Good website. Stocked exactly what I wanted. Delivery was quick and an easy return if I required. Excellent.”

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Posted 7 months ago

“Great shoes & an excellent range”

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Posted 7 months ago

“Had the shoe I needed at the right price. Delivered quickly and in good condition”

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Posted 8 months ago

“Very happy with the delivery speed and price of my shoes. I think the 30 day try and return policy is great. I doubt I'll be needing it as my shoes fit well and seem to be wearing in nicely. It's nice to have the reassurance though when buying as good quality trail running shoes aren't the cheapest footwear.”

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Posted 8 months ago

“Good service and clear well labelled return documents which is often unusual with suppliers Very satisfied with service and great shoes”

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Posted 8 months ago

“Very helpful consultation on a new pair of running shoes. Plenty of options provided and tested on the Victoria pavements. Shoes selected have proved to be excellent, providing the additional cushioning my aging knees had been crying out for. This shop is highly recommended for your running shoe needs!”

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Posted 8 months ago

“Very prompt delivery”

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Posted 8 months ago

“So pleased with everything - service kindness care and beautiful running shoes - just the best shop and makes you happy to go there”

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Posted 8 months ago

“Outstanding! Always the most thoughtful, kind, informed and attentive service. On top of that, thank you for being a regular old-fashioned in-person shop.”

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Posted 8 months ago

“Never have an issue with Run and become, quick processing of order and fantastic customer service.”

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Posted 8 months ago

“Great fast service.”

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Posted 8 months ago

“Excellent service, website easy to navigate and find exactly what your looking for straight away. I have used a couple of times and will definitely recommend, trainers in wide fit not easy to get hold of and these arrived quickly on both occasions.”

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Posted 8 months ago

“Excellent service, previously I shopped in their shop in Edinburgh .always had excellent service and advice”

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Posted 8 months ago

“Great service, very efficient”

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Posted 8 months ago

“Ordered item delivered quickly. Unfortunately shoes weren’t suitable so returned and refund received very quickly.”

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Posted 8 months ago

“The website is easy to use and the products are great quality. Thank you.”

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Posted 8 months ago

“Excellent delivery and return processes. Shame I had to return shoes but strangely the left one oriented the foot to the outside?”

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Posted 8 months ago

“Great shop. Only took a couple of minutes to collect shoes I ordered on line. Happy customer.”

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Posted 8 months ago

“Good price, clear website and efficient delivery. Thanks”

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Posted 8 months ago

Run and Become is rated 4.9 based on 3,422 reviews