Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,337 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 11th April 2025

Anonymous // 01/01/2019

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“The product was of high quality and in good condition when it arrived”

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Posted 9 months ago

“Great shopping experience - the staff know their stuff when it comes to running trainers. Gait analysis was thorough and although the first pair I picked weren’t quite right they were happy to exchange them with no hassle.”

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Posted 9 months ago

“Brilliant service.When I rang up to check the socks were available someone went and found them and they were delivered, beautifully packed, a few days later.”

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Posted 9 months ago

“Very helpful Delivered quickly and sorted online query professionally”

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Posted 9 months ago

“I Am Very pleased!”

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Posted 9 months ago

“Thank you so much, great website. Filters worked well to get the right fit & support. Super quick delivery. Will keep coming back to Run & Become x”

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Posted 9 months ago

“Shoes available in wide at ok.price and delivered swiftly”

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Posted 9 months ago

“Best selection of sizes, good prices, great customer service. I needed to order 2 sizes of the same trainer as not sure of Brooks fit. Without the free delivery and return I couldn't do this so 6* service. Love my Brooks trainers. Thank you.”

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Posted 9 months ago

“I first bought gear from you back in the 1980s, and ran domaine if your wonderful races. I me ruin this as I saw the same spirit and efficiency in how you dealt with the online side of your business.”

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Posted 9 months ago

“I wouldn’t buy my running trainers anywhere else. Extremely helpful advice. Bought two pairs (separate makes) tried them out at home and returned one with no quibble.”

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Posted 10 months ago

“My daughter loved the trainers”

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Posted 10 months ago

“Great shoes, appreciated that Run and Become stocks them in wide and extra wide fittings. Good price and arrived next day, so prefect all round.”

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Posted 10 months ago

“First online purchase thus far, the item/order was delivered to the Victoria London store within 48 hours, so I collected it the following day and tested the shoes in-store, but decided the shoes were a bit spongy on my left foot, perhaps it was a manufacturing defect with these ON Cloudrunner 2 shoes, therefore I returned this item instore and received a refund immediately to my Paypal without quibble. The only disappointing thing was the cashier/sales assistant at the London Victoria store failed to recognise that another customer had pushed in-front of me in the queue and I had to wait an extra 10 minutes to be seen as both cashiers were having fairly long conversations with each customer, henceforth I have subtracted one star in this respect.”

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Posted 10 months ago

“Quick delivery, good value, good clear website.”

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Posted 10 months ago

“Run and become have become my number one go to shop for running shoes and gear, excellent service.”

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Posted 10 months ago

“Run and Become is the best shop in London for running gear. And that's the truth, Ruth!”

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Posted 10 months ago

“Fantastic service. I had a gait analysis in the London store ... hadn't made an appointment but didn't have to wait long. The member of staff spent nearly an hour with me and made sure I left with a pair of trainers and socks I was happy with. In comparison to other running stores, they don't charge for gait analysis and use running on the street rather than on a treadmill. Always worth a trip to London for!”

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Posted 10 months ago

“Very good service. Item at cheapest price available and quick delivery.”

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Posted 10 months ago

“Very quick delivery.”

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Posted 10 months ago

“Excellent customer service, good advice and helpful as ever. Quick and easy exchange, with assistance from Anne. Thank you.”

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Posted 10 months ago

Run and Become is rated 4.9 based on 3,337 reviews