Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,541 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Don’t live in London anymore but got running shoes from here a few years ago and the guy listened and helped me choose the best starter running shoes. Years later I wanted the same ones and found them here :) great service !”

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Posted 8 months ago

“Very good service.”

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Posted 8 months ago

“Fantastic service. Product arrived super quick, however it wasn't quite right for me. Incredibly easy return and very fast refund. Highly recommended and would definitely use again.”

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Posted 8 months ago

“It’s always easy to navigate your website. The loyalty discount is always appreciated. Super fast delivery too”

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Posted 8 months ago

“Delivery was on time and my grandson absolutely loves his new trainers. Thank you.”

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Posted 8 months ago

“Very easy transaction. Buy with confidence.”

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Posted 8 months ago

“Rathika was so helpful with my order - checking my address and then ensuring that you had the stock for an exchange. It was lovely to deal with a person who was available on the phone, rather than a bot and automated system. My running shoes were sent out quickly and arrived on time. All good!”

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Posted 9 months ago

“Unfortunately the woman who served me was very low energy and gave the impression any question I ask or any other brand I'd like to try was an imposition on her day.”

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Posted 9 months ago

“Order the trainers was told my credit card didn't go through so again I did it again next hour receive a email saying still have gone true so nexet day phone my bank they said it bing true as bing paid so phone the shop spoke to lovely told what happened she sorted out for a receive my second payment that was at last receive my trainers sorry put me off of order again”

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Posted 9 months ago

“Very prompt delivery and great customer service.”

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Posted 9 months ago

“Large selection of bigger sizes and widths ,all top brands stocked, delivery was very quick”

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Posted 9 months ago

“Excellent service. Great product.Really quick delivery.thankyou Run and become”

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Posted 9 months ago

“My order was delivered on time. Rathika was very helpful in getting my order sent. She contcted me both by phone and email to make sure my post code was correct because I forgot one of the numbers when filling out the online form. Really great customer service and will order from them again.”

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Posted 9 months ago

“Orders were delivered promptly and refunds given quickly. Excellent customer service.”

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Posted 9 months ago

“I live independently run running stores! This one is excellent and they have great customer service and a top notch loyalty program! Five stars”

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Posted 9 months ago

“When I came for my click & collect parcel, the shop was very busy. It was chaotic and disorganised and it was hard to separate staff from customers. I couldn't see anyone wearing a uniform or similar thing to make them easily recognised.”

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Posted 9 months ago

I'm extremely sorry that you had a bad expereince with us. Our staff try to greet everyone upon arrival and offer them help. When it is very busy which it often can be, some people may get missed but we try our best to make sure everyone is served.

Posted 9 months ago

“Run and Become are always a trusted go to. Love the compression socks, perfect, comfy, and stabilising.”

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Posted 9 months ago

“Excellent!”

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Posted 10 months ago

“Good range of running kit, good service and plenty of helpful advice on the website.”

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Posted 10 months ago

“Great service as always.”

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Posted 10 months ago

Run and Become is rated 4.9 based on 3,541 reviews