Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,559 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,559 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service very helpful would highly recommend”

Helpful Report

Posted 2 years ago

Thank you for your wonderful review, Mr Williams! We’re so glad to hear you had a great experience with our service. Your recommendation means a lot to us, and we can’t wait to assist you again in the future!

Posted 3 months ago

“My washing machine was easy to order and arrived on time”

Helpful Report

Posted 2 years ago

Thank you for your fantastic review, Mrs Bristow! We’re thrilled to hear that your washing machine ordering experience was smooth and that it arrived on time. We truly appreciate your feedback and look forward to serving you again in the future!

Posted 3 months ago

“Best price locally. Delivery was good. Washing machine arrived in the time slot specified. Delivery men polite and efficient. All good.”

Helpful Report

Posted 2 years ago

Thank you for the wonderful review! We're so pleased to hear that you found our prices competitive and that your delivery experience was smooth and efficient. Our team takes great pride in providing excellent service, and your kind words mean a lot to us. We hope to see you again soon!

Posted 3 months ago

“Very helpful and excellent service in terms of delivery fitting a d removal”

Helpful Report

Posted 2 years ago

Thank you so much for your glowing review, Mrs Graham! We're thrilled to hear that you found our service helpful and that the delivery, fitting, and removal went smoothly. Your satisfaction is incredibly important to us, and we look forward to assisting you again in the future!

Posted 3 months ago

“Very professional efficient and polite”

Helpful Report

Posted 2 years ago

Thanks so much for your review - we hope we get the opportunity to be of assistance again and earn 5 Stars!

Posted 3 months ago

“Brought a washing machine and a fridge freezer. Excellent service from the team. Thank you”

Helpful Report

Posted 2 years ago

Thank you for the excellent review, Mr and Mrs Patel! We're thrilled to hear that you had a great experience with our team while purchasing your washing machine and fridge freezer. Your appreciation means a lot to us, and we’re here to assist you anytime you need. Looking forward to serving you again in the future!

Posted 3 months ago

“Was easy to order on phone on the washing machine and was delivered and fitted Will recommend it to family and friends”

Helpful Report

Posted 2 years ago

Thanks so much for taking to time to leave us a review!

Posted 3 months ago

“I recently purchased an integrated NEFF combi microwave from Ruislip Appliances. It's the 6th appliance I have purchased from them over the last 8 years or so. The prices are always comparable to other suppliers or better. The purchase process is very good allowing you view the oriduct on a big screen, to take your time and discuss issues and options, then go home and check things they have suggested, get wiring sorted / checked etc before having to make the order. The order is quick (if not in stock) and fitting arranged promptly at a time that suits. You may pay more than eg Currys for fitting but it is a proper fitting where eg kitchen furniture etc can be taken apart and reassembled (or even altered). Its well worth the extra to get it fitted properly and to a high standard.”

Helpful Report

Posted 2 years ago

Thank you so much for your fantastic review, Mrs Buckingham! We are thrilled to hear that you've had such a great experience with us over the years and found our purchase process helpful. Ensuring that fittings are done properly is so important to us, and we appreciate your recognition of that. Your loyalty means a lot to us, and we can't wait to assist you with your next appliance!

Posted 3 months ago

“Stocked the freezer we wanted at a competitive price. Delivered the next day without fuss.”

Helpful Report

Posted 2 years ago

Thank you for the wonderful review! We're glad to hear you found the freezer at a great price and that your delivery went smoothly. Your satisfaction is our priority, and we hope to serve you again soon!

Posted 3 months ago

“I don't usually write reviews but felt impelled to do so after receiving such a great service from Ruislip Appliances. Had been let down on a delivery of a freezer three times by another company so decided to look for somewhere more local. On calling the shop the phone was answered by Matthew who was really helpful and polite and gave me all the information I needed. The freezer was delivered - on time - (to my elderly mother). Again the delivery drivers were really polite and helpful. A shining example of a local company providing an excellent service. Will definitely recommend to others.”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful review, Mrs Surrey! We're thrilled to hear that Matthew and our delivery team provided you and your mother with the service we strive for. Recommendations from customers like you are invaluable to us. We truly appreciate your support and look forward to serving you again in the future!

Posted 3 months ago

“Great service and stock. Throughly recommend.”

Helpful Report

Posted 2 years ago

Thanks so much for taking to time to leave us a review!

Posted 3 months ago

“Brilliant service and price. Great fridge and freezer. Very happy with Ruislip Appliances as always.”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing review, Mr Dalton! We’re thrilled to hear that you’re happy with both the service and your new fridge and freezer. Your loyalty to Ruislip Appliances means a lot to us, and we can't wait to assist you again in the future!

Posted 3 months ago

“I ordered 2 products from the company. Happy with one but the other was the wrong item and they could not supply the original advertised one as it was mistakenly sold to another customer. Poor stock management. Also both products were graded but delivered without being properly repackaged, courier driver commented on this saying it was not the usual standard as others would do. flimsy bubble wrap that did not cover and only partially protected.”

Helpful Report

Posted 2 years ago

Thank you for your review and for bringing these issues to our attention. I'm pleased to hear that you were happy with one of your products, but I sincerely apologise for the mix-up with the other item. We are always striving to improve our stock management, and your feedback is invaluable in helping us do so. I also appreciate you highlighting the packaging concerns. We aim to provide adequate protection for all our graded products, and I’m sorry to hear that this was not the case in your situation. Your comments will be taken seriously as we work to enhance our delivery standards. We truly value your input and hope to have the opportunity to serve you better in the future.

Posted 3 months ago

“Really great service from Ruislip Appliances. I managed not to measure my old fridge before buying a new and bought one too big. They took it straight back with no issues and offered an alternative delivered next day. I wouldn't hesitate to recommend this company.”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing review, Miss Cockrell! We’re thrilled to hear that you had a positive experience with our service and that we could help you find the right fridge. Your satisfaction is our priority, and we truly appreciate your recommendation. We look forward to assisting you again in the future!

Posted 3 months ago

“Excellent service, great prices.”

Helpful Report

Posted 2 years ago

Thank you for the fantastic review, Mr and Mrs Oakley! We're so pleased to hear that you enjoyed our service and found our prices appealing. Your support means a lot to us, and we can’t wait to assist you again in the future!

Posted 3 months ago

“From the beginning of me browsing to actually doing the purchase with Ruislip Appliances I had no issues at all. Great customer service, friendly and accurate with all the information I needed.”

Helpful Report

Posted 2 years ago

Thank you for the amazing review! We're thrilled to hear that you had such a smooth experience from browsing to purchasing, and that our customer service team could provide you with all the information you needed. Your satisfaction is what drives us, and we can't wait to assist you again in the future!

Posted 3 months ago

“Ruislip Appliances gave excellent advice regarding the replacement of our old cooker hood. We purchased a brand new (graded) Bosch unit and were able to collect it within 48 hours of placing the order in person. We are very happy with our purchase and it certainly lives up to the description given by Ruislip Appliances, as it is far more energy efficient and economical to run, as well as far outstripping the older unit in terms of efficient removal of cooking smells, steam, and grease particles.”

Helpful Report

Posted 2 years ago

Thank you for your glowing review, Mr and Mrs Solomon! We're thrilled to hear that our team provided you with excellent advice and that you're enjoying your new Bosch cooker hood. It’s fantastic to know that it’s making such a difference in your kitchen. Your happiness is our priority, and we can't wait to assist you with any future needs!

Posted 3 months ago

“Very helpful on the phone and a super quick delivery. Much appreciated”

Helpful Report

Posted 2 years ago

Thanks so much for taking to time to leave us a review!

Posted 3 months ago

“Great service and brilliant value , highly recommended….”

Helpful Report

Posted 2 years ago

Thanks so much for taking the time to leave us a review and for the recommendation - we hope we can help again in the future!

Posted 3 months ago

“I bought a new 198L Fridgemaster chest freezer. It was delivered to my home the day after ordering. It all went very smoothly. I am happy with my choice. I have bought from Ruislip Appliances before and always had a good experience.”

Helpful Report

Posted 2 years ago

Thank you for your amazing review, Mr Wilkinson! We're delighted to hear that your experience with us was so smooth and that you are happy with your new Fridgemaster chest freezer. Your loyalty means a lot to us, and we can't wait to serve you again in the future!

Posted 3 months ago

Ruislip Appliances LTD is rated 4.9 based on 1,559 reviews