Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,708 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,708 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 2nd July 2026

Ms Kapikyan

Ruislip Appliances LTD 5 star review on 5th June 2026

Mr Farwar BALANCE TO PAY

Ruislip Appliances LTD 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First Class service. Next day delivery Great prices. This isn’t the first time I have bought from RAL and it won’t be the last. Thank you to the team.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re delighted to hear you’ve had a consistently positive experience with our service, delivery, and prices, and we look forward to having you back in the future. Kind regards, Team Ruislip Appliances LTD

Posted 1 week ago

“Very heloful team my Fridge was delivered and installed...Perfect Thanks”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad the team was helpful and that your fridge was delivered and installed to your satisfaction. Kind regards, Team Ruislip Appliances LTD

Posted 1 week ago

“Recommended. Always keen to support local businesses and have bought white goods and vacuum cleaner bags here over the years as service and prices both good.”

Helpful Report

Posted 2 months ago

Thank you for your recommendation. We’re glad our service and prices have met your expectations over the years. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Very good service”

Helpful Report

Posted 2 months ago

Thank you for your kind words. We’re glad you had a very good service. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Very helpful staff, eager to please and knowledgeable. Nothing was too much trouble. Delivery people were excellent also.”

Helpful Report

Posted 2 months ago

Thank you for your review, Barbara. We’re glad our staff were helpful and the delivery went smoothly. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“It is good to deal with a local company that knows what it is doing and matches the price noted elsewhere on the web. It is also great that they can arrange a fitting service so the delivery and fitting goes seamlessly.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We’re glad to hear you value dealing with a local company that knows what it’s doing and that we could match the price and arrange a fitting to make the delivery and installation seamless. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Great experience with Ruislip appliances. They were really friendly in the store and helped me pick a fridge/freezer that would fit correctly into the built in kitchen. My fridge/freezer stopped working due to summer heat and they were able to deliver and install the very next day. The engineers were swift and completed the job in less than an hour and took away the old fridge. Great customer service and fantastic experience. I will be buying my future kitchen goods from them!!!”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re glad our team helped you pick a fridge/freezer that fits your built-in kitchen, and that the delivery and installation went smoothly. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Prompt, efficient delivery and service from the team.”

Helpful Report

Posted 2 months ago

Thank you for your kind words. We’re glad the delivery and service were prompt and efficient. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Our gas hob needed replacing and it was a five burner hob. We checked online and local stores and nothing matched what we wanted. We went to their Ruislip store just to see what they have and the sales person showed us the ranges and we found waht we needed. They also gave a £50.00 discount. We managed to replace it on the same day. Great servie and quality products. We will go back there if there is a need to replace our house hold appliences.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad you found what you needed and that your replacement could be arranged on the same day. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“You guys are awesome! I’ve had my washing machine, dishwasher and fridge from here and it’s always been delivered fast and fitted well. Everything went smoothly and you guys were so good with getting everything up flights of stairs - thank you!”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re thrilled to hear everything went smoothly and that the delivery and fittings, including getting everything up the stairs, went well. The fridge Freezer looks great in your kitchen! Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“They delivered the Washing Machine machine.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad the washing machine was delivered - hopefully all went well and you are happy with the product and service you received. If this is not the case - we would love to hear from you. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“Keep it local Yes there are the big chains but they will never match the service you get from Nik and the team. Been buying from there for years and the service levels only get better.”

Helpful Report

Posted 3 months ago

Thank you for your kind words. We’re glad you value our local service and that it keeps improving. We appreciate your ongoing support. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“Polite and efficient delivering new dishwasher, checked to make sure working before taking away the old one.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad the delivery was polite and efficient and that the new dishwasher was checked before taking away the old one. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“Ordered 2 Vybra Fans after the first heatwave, priced slightly cheaper than on Amazon even with delivery. Being slightly outside normal delivery was contacted to explain would be about a week to deliver, and if that was an issue could be refunded (was nice to be asked). Wasn't a issue and fans were delivered on specified date, arrived in perfect condition, all working perfectly and were a godsend for the last heatwave. All in all great value and top customer service.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad the fans arrived on the specified date in perfect condition and that they were a help during the heatwave. We appreciate your kind words about the service. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“Had appliance in stock and delivered promptly”

Helpful Report

Posted 3 months ago

Thank you for your review. We're glad the appliance was in stock and delivered promptly. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“Excellent service. Good price. Delivered and installed as requested, taking my old appliance away”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad you were satisfied with the service, price, delivery and installation, and taking your old appliance away. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“We were happy with the information they gave us. Only thing the delivery was rescheduled but on the whole very happy and will buy from them again.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad the information provided was helpful and that you’re happy overall, even with the delivery reschedule. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“Not overall impressed with the way they spoke to me , after asking for an under counter fridge / freezer and told me it did not exist, yet advertised with that exact wording in their website. Call handler was extremely rude and disengaging however I brought the product from this company because it was the correct size for what I needed. I wouldn’t recommend using them customer service is zero.”

Helpful Report

Posted 3 months ago

Thank you for your feedback. I’m sorry to hear you felt spoken to poorly and that there was a mismatch between what you needed and what you were told. We take concerns like this seriously and would like to understand what happened better. If you’d be open to discussing this further, please contact us so we can look into it and where possible address your experience directly. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“Helpfulness in the shop when enquiring about a fridge freezer was a mixed bag. On two visits: it was a bit hurried and gruff on the first and helpful on the second. The installation wasn't straightforward and both installers were patient and great..”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad the second visit felt more helpful and that the installers were patient and great. I’m sorry to hear the first visit felt hurried and gruff, and that the installation wasn’t straightforward. If you’d like to share any further details so we can improve, we’d appreciate it. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

“Ive found Ruislip Appliances to be extremely helpful and professional i would definitely recommend them and would definately buy from them again.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad you found us helpful and professional, and that you’d recommend us and would buy from us again. Kind regards, Team Ruislip Appliances LTD

Posted 2 months ago

Ruislip Appliances LTD is rated 4.9 based on 1,708 reviews