Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,555 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,555 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 8th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service Thanks”

Helpful Report

Posted 1 month ago

Thank you for your fantastic feedback, Mr Garfield. We’re delighted to hear that you found our service efficient. Your support is greatly appreciated, and we look forward to serving you again! Warm regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“I have always bought my appliances from Ruislip Applances, as have all my family. They offer a polte word of advice and are extremely helpful and proffesional, as well as informative and so easy to talk to. I have recommended them to Ll my friends and new family. I wouldn't buy my appliances from anywhere else. If you want great value, price and excellent goods, then Ruislip Appliances are the best people to talk to. Mike tiernan.”

Helpful Report

Posted 1 month ago

Thank you so much for your glowing review, Mike! We're thrilled to hear that you and your family have consistently chosen Ruislip Appliances for your needs. It means the world to us that you find our team helpful, professional, and easy to talk to. Your recommendations to friends and family truly highlight our commitment to providing great value and quality products. We can’t wait to welcome you back for your next appliance purchase! Warm regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Very good service ordered freezer same day delivery just what we wanted took old one away very good price we have used Ruislip Appliances in the past always pleased with them and there local win win .”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Mr and Mrs Layton! We're thrilled to hear that you received such great service with your purchase and that our team made the experience smooth by taking away your old freezer. It’s wonderful to know that you’ve trusted us in the past and continue to find value in our services. We look forward to serving you again in the future! Warm regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Order processes and executed in a smooth, efficient way. Very impressed with the speed, professionalism and courtesy. Highly recommended.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words, Norma! We're thrilled to hear that you were impressed with our process and the professionalism of our team. It’s wonderful to know that our efforts made a positive impact on your experience. We truly appreciate your recommendation and look forward to serving you again in the future! Warm regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Bought a Siemens microwave that was an ex-display model at a discounted price. Item was as new and although not in original packaging was very well packed and speedily delivered. The whole transaction was handled very well - recommended.”

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Posted 1 month ago

Thank you for your fantastic review, Colin! We’re thrilled to hear that you were pleased with the Siemens microwave. Our team takes pride in ensuring smooth transactions and prompt deliveries, so your feedback is greatly appreciated. We look forward to serving you again in the future! Warm regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Very happy with service, they helped me out with a fridge as mine broke down, same day delivery, very quick and efficient and took my old appliance. I'll definitely be using them again.”

Helpful Report

Posted 11 months ago

Thank you Mrs Heasman, for your business and taking the time to leave us a fantastic review. We were very happy to supply you with your new Fridge - if we can be of assistance again in the future please do get in touch.

Posted 11 months ago

“I am a local landlord and I needed a new washing machine and fridge freezer for a new tenant in one of our properties. I told Ruislip Appliances what we required and what our budget was. They supplied them both and delivered them quickly and within our budget. Very happy to recommend Ruislip Appliances.”

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Posted 11 months ago

Thank you, Mr Budd for your business, we are always very happy to help.

Posted 11 months ago

“Ruislip Appliances provided an excellent service to our Church. They were very accomodating in ordering us the specific Range cooker we were after. The delivery was on time and went very smoothly. Highly recommended this local business, It was a pleasure to work with thier team.”

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Posted 1 year ago

Thank you, Mrs Gardner. We are always very happy to help!

Posted 11 months ago

“Really poor delivery drivers literally dumped double fridge freezer by our front door inside even though husband removing kitchen door while they arrived ran off jumped in van with out q wrd ! Called office more helpful member of staff said well they hve lots of deliveries poor service 😕”

Helpful Report

Posted 1 year ago

Thank you for your feedback. I’m truly sorry to hear about your experience with the delivery team. I appreciate you bringing this to our attention and hope we can earn back your trust.

Posted 2 months ago

“We have been a customer of Ruislip Appliances Ltd for well over 50 years - purchasing washing machines, refridgerators and dishwashers. Staff have always been very helpful and polite, delivery of goods has been on stated day and time - really can't fault Ruislip Appliances Ltd and would have no hesitation in purchasing goods from them in the future.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful review, Mrs Marner! We’re truly grateful for your loyalty over the past 50 years. It’s fantastic to hear that our team has consistently provided you with helpful and polite service, and that your deliveries have gone smoothly. We look forward to helping you with your future purchases!

Posted 2 months ago

“The guys at Ruislip offer the best of both worlds an online presence with smooth order and delivery process and super competitive prices together with the old school approach of engaging with you with a phone number (to which they answer, from the shop, in proper English, knowing very well what they are talking about) and an email address (to which they reply in the same fashion) If there's a way to beat Amazon, this is it!”

Helpful Report

Posted 2 years ago

Thank you so much for the fantastic review! We pride ourselves on being knowledgable, personable whilst remaining competitive, so it is always lovely to be appreciated. As a small business these reviews really do mean a lot! Thanks also for your business, we are always very happy to help!

Posted 2 years ago

“The best company i have ever dealt with,pleasant staff,and helpful,items turned up sooner than expected.will always recommend them.”

Helpful Report

Posted 2 years ago

Thank you Mrs Taylor for a fantastic review - We are always very happy to help!

Posted 2 years ago

“I recently required a new oven and such was the urgency in getting it replaced I opted to go to an independent retailer which was local an had one available for collection the same day at the same price as a number of others whose delivery schedules were at best 2 days away....”

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Posted 2 years ago

Thank you for the review Paul - it looks like we over delivered at a fair price compared to our competitors - hopefully next time we can also earn the fifth star!

Posted 2 years ago

“I also had dreadful recent experience & dealt with rude & arrogant Sales Person in store . So I took my business elsewhere thankfully Certainly did not live up to other reviews”

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Posted 3 years ago

“When our integrated fridge/freezer finally packed up a few weeks ago, right in the midst of the lockdown, not only did Ruislip Appliances have the model we wanted in stock, but Nick was very re-assuring and the very same afternoon we had our new fridge/freezer installed (under safe distancing measures) by his installer, Michael, who was very efficient. I needed to call afterwards, and Dan was also on hand to answer and deal with any queries promptly. Will definitely recommend and use next time we need an applicance.”

Helpful Report

Posted 5 years ago

“Ordered a product online but after paying was told it was out of stock. I believe in supporting local businesses compared to larger chain stores. I was promised a refund but I’m still chasing them. Emails are ignored and empty promises over the phone of a refund. Having read the glowing reviews thought that this was a trustworthy establishment. If something needs resolving expect to spend hours of your time chasing them. I’m sure others have had great service but when they can’t resolve a simple refund, I would think twice about using this place again.”

Helpful Report

Posted 5 years ago

“With the national shortage of Freezers due to Coronavirus and a 6 month old baby about to start weaning we were in urgent need of extra freezer space to ensure the weaning plan for our baby could be adhered to. So after trying online for a few days I remembered driving past this place, gave them a call in the morning and spoke to very helpful staff, explained out predicament and unbelievably had a freezer delivered home just a few hours later! Extremely pleased with the service, staff and price and would not hesitate to recommend!”

Helpful Report

Posted 5 years ago

Ruislip Appliances LTD is rated 4.9 based on 1,555 reviews