Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,576 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

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“The guys at Ruislip offer the best of both worlds an online presence with smooth order and delivery process and super competitive prices together with the old school approach of engaging with you with a phone number (to which they answer, from the shop, in proper English, knowing very well what they are talking about) and an email address (to which they reply in the same fashion) If there's a way to beat Amazon, this is it!”

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Posted 2 years ago

Thank you so much for the fantastic review! We pride ourselves on being knowledgable, personable whilst remaining competitive, so it is always lovely to be appreciated. As a small business these reviews really do mean a lot! Thanks also for your business, we are always very happy to help!

Posted 2 years ago

“Could not fault the service. Recieved an eamil to confirm delivery date which was 2 days after ordering.on the day I recieved a text message to say when the delivery was and then got a phone call to say they were about 20 mins away Excellent communication and delivery was great! Would recommend using them and would also use again. Thanks.”

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Posted 1 day ago

“A great place to get quality appliances of all types at excellent prices. The staff are all amazingly helpful, knowledgeable & patient. Getting to know exactly what you need and suggesting the perfect solution at a price point and feature level ideally suitable for you. Highly recommend!”

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Posted 1 week ago

Thank you so much for your fantastic feedback, Mr Denholm! We’re thrilled to hear that our team helped you find the perfect appliances at great prices. Our goal is to provide knowledgeable and patient service, ensuring our customers have the best possible experience. We truly appreciate your recommendation and look forward to seeing you again soon! Warm regards, Team Ruislip Appliances LTD

Posted 2 days ago

“Truly superb service. I attempted first, to order from Curry’s but their online order system was unusually complicated and the price appeared to differ at the checkout. I then went to Ruislip Appliances, all so simple, good price and next day delivery. A staff member rang me to confirm the delivery and the two person team who delivered (on time) were very efficient. Very pleased.”

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Posted 1 week ago

Thank you so much for your amazing feedback, Peter! We’re delighted to hear that your experience with us was straightforward and exceeded your expectations. It's fantastic to know our team provided excellent service from start to finish, and we're glad the delivery went smoothly. We truly appreciate your kind words and look forward to serving you again in the future! Warm regards, Team Ruislip Appliances LTD

Posted 2 days ago

“When I purchased Fridge/Freezer from Ruislip Appliances Ltd, I had excellent customer service from start to finish, including from the delivery gentlemen,who were very polite & efficient, & made sure the F/F fitted & stood properly before leaving & taking old one away. Recently purchased Gas Cooker from there, the information & recommendation was very helpful & there was no pressure. Once purchased the delivery date, day was confirmed, on the day call was made before Gas Safe Engineer & his colleague came, they were very polite, cheerful & knowledgeable, kept me posted with the work they were carrying on to connect the gas & Cooker. Once completed I was given demonstration & any questions or concerns were answered. I am looking to purchase new washing machine, yes you guessed it, I will be visiting Ruislip Appliances Ltd. I will highly recommend them.”

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Posted 2 weeks ago

Thank you so much for your fantastic review, Mrs Ahmed! We're delighted to hear that you had such a positive experience with us, from the customer service to the delivery and installation. It's always our goal to ensure our customers feel supported and informed throughout the process. We can’t wait to help you with your new washing machine as well! Warm regards, Team Ruislip Appliances LTD

Posted 1 week ago

“I was really impressed with Ruislip Appliances. I always try to buy local to keep the high street buoyant, but sometimes price prevents this. This purchase was a lower price than elsewhere and it was delivered in only a couple of days. Delighted.”

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Posted 3 weeks ago

Thank you so much for your wonderful review! We're thrilled to hear that you found our prices competitive and that your delivery was prompt. Supporting local businesses means a lot to us, and we're so glad we could meet your expectations. We look forward to helping you again in the future! Warm regards, Team Ruislip Appliances LTD

Posted 1 week ago

“I cannot thank the team at Ruislip Appliances enough! We are a Scout Group who were in need of a new fridge. I reached out to Ruislip Appliances and they went out of their way to help us. They did not have to do this bearing in mind that my approach was very cheeky and out of the blue. A very happy group of Trustees. Thank you.”

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Posted 3 weeks ago

Thank you so much for your kind words, Janet! We're truly delighted that we could assist your Scout Group with a new fridge. It’s always a pleasure to support the community. Warm regards, Team Ruislip Appliances LTD

Posted 1 week ago

“Top quality service”

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Posted 3 weeks ago

Thank you very much for your stellar review, Mr Nalewajko! We’re thrilled to hear that you found our service to be top quality. It's our passion to provide excellent support and we truly appreciate your kind words. We look forward to serving you again in the future! Warm regards, Team Ruislip Appliances LTD

Posted 1 week ago

“Fast and friendly”

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Posted 3 weeks ago

Thank you for your fantastic review, Erich! We're so glad to hear that you found our service fast and friendly. Your satisfaction means a lot to us, and we’re here to assist you whenever you need. Warm regards, Team Ruislip Appliances LTD

Posted 1 week ago

“My first purchase with Ruislip Appliances and really impressed. Found a Liebherr fridge, in stock at a great price ( much less than anywhere else ). Was delivered with no fuss an teh installers were great, super quick and respectful. I definitely see the benefits of buying from a small company, much more personal service and care. Will be my first stop for future purchases. Would highly recommend.”

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Posted 3 weeks ago

Thank you so much for your fantastic review, Christine! We’re thrilled to hear that you had such a positive experience with your first purchase from us. Our team takes great pride in providing personal service, and it’s wonderful to know you appreciated the attention we give to our customers. We’re looking forward to being your first stop for any future needs! Warm regards, Team Ruislip Appliances LTD

Posted 1 week ago

“I recently bought a dishwasher from Ruislip Appliances - this is my second purchase from them. They were helpful in assisting me by email to choose a dishwasher, and were able to come promptly to install it. There was an issue with one of my cabinets and the installation team were able to resolve it. My new appliance works well and I'm very happy with my purchase. I always like to buy locally if possible and price and installation were the same as if I had gone to one of the online retailers.”

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Posted 3 weeks ago

Thank you for your fantastic review, Mrs Price! We're so pleased to hear that your experience with us, from selecting the dishwasher to the installation, was smooth and satisfying. It's great to know that our team could help resolve the cabinet issue and that you're happy with your new appliance. Warm regards, Team Ruislip Appliances LTD

Posted 1 week ago

“great company, Nick runs a great team., did a diffcult delivery for us and on time no issues”

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Posted 3 weeks ago

Thank you so much for your glowing review, Mr Derienzo! We're thrilled to hear that our team made your challenging delivery seamless and on time. It’s our commitment to provide excellent service, and it’s fantastic to know we met your expectations. Warm regards, Team Ruislip Appliances LTD

Posted 1 week ago

“First rate as always.”

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Posted 1 month ago

Thank you, Mr Jarratt!! Glad we could help!

Posted 4 weeks ago

“Absolutely first class experience. From the help and guidance we received in choosing our new refrigerator to delivery, installation and removal of the old appliance.”

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Posted 1 month ago

Thank you, Mr and Mrs Marron, for taking the time to leave such a lovely review and for your business, of course! We are thrilled to have been able to help with the supply of your refrigerator, and hope to be of assistance again in the future!

Posted 4 weeks ago

“Brilliant service, nice guys.”

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Posted 1 month ago

Thank you so much for your wonderful review, Barry! We're thrilled to know you had a great experience with our service. Our team always strives to provide friendly and efficient support, and it means a lot to us to hear that reflected in your experience. Best wishes, Team Ruislip Appliances LTD

Posted 1 month ago

“I have bought several different items from Ruislip Appliances over the years and now wouldn't go anywhere else. Prompt, polite service, and great prices. Highly recommended.”

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Posted 1 month ago

Thank you so much for your amazing review, Mrs Morse! We’re delighted to hear that you’ve had such a positive experience with us over the years. Providing prompt and polite service at great prices is what we strive for, and we truly appreciate your continued support and recommendations! Warm regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Ruislip Appliances the only place to go to to get the best service and whit goods at reasonable prices. I highly recommend a visiyt to their store.”

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Posted 1 month ago

Thank you so much for your fantastic review, Mr Khaja! We're thrilled to hear that you found great service and reasonable prices with us. Your recommendation means a lot, and we're here to continue providing the best for all your appliance needs. Warm regards, Team Ruislip Appliances LTD

Posted 1 month ago

“100000 times better then currys. All sorted in few minutes and the even had model that we wanted to take away same day. Definitely recommend and we will be back.”

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Posted 1 month ago

Thank you so much for your incredible review, Mr Savic! We're so pleased to hear that you found our service to be 100000 times better than the competition! It's wonderful to know we had exactly what you needed, and we're thrilled you were able to take it home the same day. We truly appreciate your recommendation and look forward to welcoming you back soon! Warm regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Good products and advice. Excellent and cosiderate installation of fridge / freezer replacing 40 year old separates.”

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Posted 2 months ago

Thank you for your wonderful review! We're delighted to hear that you're happy with both our products and installation service. It's always our goal to ensure a smooth transition, especially when replacing older appliances. We appreciate your kind words and support! Best wishes, Team Ruislip Appliances LTD

Posted 2 months ago

“We went into the shop looking for advice and certainly wasn't disappointed. Very knowledgable and helpful and guided us to what we were looking for, delivered quickly too. Haven't actually had the appliance installed yet but the service thus far was great!”

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Posted 2 months ago

Thank you for your fantastic review! We're thrilled to hear that you found our team knowledgeable and helpful. It’s always our aim to assist our customers in finding exactly what they need. We hope you enjoy your new appliance once it’s installed! Best wishes, Team Ruislip Appliances LTD

Posted 2 months ago

“Unbelievable old school service - Manmy companies are average - these people are exceptional !! If they have it buy it from them, you won't regret it !”

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Posted 2 months ago

Thank you, Mr Kay, for your kind words and for taking the time to leave us your review. We appreciate your business and look forward to assisting you again.

Posted 2 months ago

Ruislip Appliances LTD is rated 4.9 based on 1,576 reviews