Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.89

4.9 Rating 1,605 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,605 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guys at Ruislip offer the best of both worlds an online presence with smooth order and delivery process and super competitive prices together with the old school approach of engaging with you with a phone number (to which they answer, from the shop, in proper English, knowing very well what they are talking about) and an email address (to which they reply in the same fashion) If there's a way to beat Amazon, this is it!”

Helpful Report

Posted 2 years ago

Thank you so much for the fantastic review! We pride ourselves on being knowledgable, personable whilst remaining competitive, so it is always lovely to be appreciated. As a small business these reviews really do mean a lot! Thanks also for your business, we are always very happy to help!

Posted 2 years ago

“Very happy with the advice offered in the showroom and the range of washing machines to choose from. Convenient options for the delivery and connecting of the new machine and the removal of our old one.”

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Posted 3 weeks ago

“Exceptional service from order to installation Very happy”

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Posted 3 weeks ago

Thank you for your kind words and for choosing Ruislip Appliances LTD. We’re thrilled you were happy with the service from order to installation. If you need anything else, just let us know. Kind regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Excellent service from the first phone call to fitting. Plus an additional text when I couldn’t find the serial number. Thank you”

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Posted 3 weeks ago

Thank you for your kind words and for choosing Ruislip Appliances LTD. We’re thrilled you were satisfied with the service from the first phone call to the fitting, and glad the extra text about the serial number was helpful. If you need anything else, just let us know. Warm regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“I rang about a specific double oven that showed one in stock and online. The person I spoke with was helpful and completed the purchase and arranged delivery for the next day.”

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Posted 3 weeks ago

Thank you for your kind words and for choosing Ruislip Appliances LTD. We’re glad the double oven was available and that the purchase and next-day delivery went smoothly. If you need anything else, just let us know. Kind regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“A good local reliable appliance supplier with knowledgeable owner/staff. A little disappointed however that the firm charged additional £50 for supplying to a property higher than 1st floor.”

Helpful Report

Posted 4 weeks ago

Thank you for your review and for choosing Ruislip Appliances LTD. We’re glad you found us reliable and our staff knowledgeable. We note your concern about the £50 charge for deliveries above the first floor. Apologies for your disappointment. Unfortunately, due to the physicality of lifting an appliance up stairs, we require a two-man delivery team for this, which incurs additional costs. If you’d like to discuss this further, please let us know. Kind regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Wonderful service from start to finish. Many thanks guys”

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Posted 4 weeks ago

Thank you for your kind words and for choosing Ruislip Appliances LTD. We’re thrilled you had wonderful service from start to finish. If you need anything else, just let us know. Kind regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Great service as usual. I have bought a few appliances before but this time needed an American fridge freezer. The graded products are the best value, usually unopened and slight box damage means you can get a bargain and still have warranty etc. delivery was quick and efficient too.”

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Posted 4 weeks ago

Thank you for your kind words and for choosing Ruislip Appliances LTD. We're delighted you were happy with the value of our graded products and the quick delivery. If you need anything else, just let us know. Kind regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“I bought a Siemens IQ700 domino induction hob. The price was great. The delivery quick as promised. The hob looks fantastic and was easy to install. Highly recommended all round.”

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Posted 4 weeks ago

Thank you for your kind words and for choosing Ruislip Appliances LTD. We’re thrilled you were happy with the price, delivery, and ease of installation. If you need anything else, just let us know. Kind regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“The shop/store people were very informative and helpful as to a machine that would be best for me, as I am 91 years old and modern technology is difficult for me, that is why I cannot send a picture of/in use. Also the delivery men were very helpful and good when fitting in the machine.”

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Posted 4 weeks ago

Thank you for your kind words and for choosing Ruislip Appliances LTD. We’re glad our team could help you find a suitable machine and that the delivery team were helpful. Warm regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Great service and speedy. They took the time to review photos of my existing appliance and recommend a suitable replacement. They installed it well and quickly and cleared up really well.”

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Posted 4 weeks ago

Thank you for your kind words and for choosing Ruislip Appliances LTD. We’re glad the service was great and the installation went smoothly. If you need anything else, just let us know. Kind regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Ruislip Appliances offered a higher model of the appliance that I had ordered after they found that the model that I had ordered is out of stock. And they didn't ask me for extra payment. The delivery and installment was on-time and easy.”

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Posted 4 weeks ago

Thank you for your kind words, Shahryar. We’re glad we could offer a higher model without extra payment and that delivery and installation went smoothly. Kind regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“The Engineers turned up at the appointed time and complete the job in no time at all.”

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Posted 1 month ago

Thank you for your kind words and for choosing Ruislip Appliances LTD. We’re thrilled the engineers arrived on time and completed the job quickly. If you need anything else, just let us know. Warm regards, Team Ruislip Appliances LTD

Posted 3 weeks ago

“Our washing machine packed up. Looked on-line at what they had to offer and price compared them to other retailers on-line. Very competative with their pricing. Rang them and placed the order, delivered very quickly, packaging and old machine taken away.”

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Posted 1 month ago

Thank you for choosing us and for the review. We’re glad our pricing and quick delivery met your needs. If you need anything else, just let us know. Warm regards, Team Ruislip Appliances LTD

Posted 1 month ago

“The two chaps that came to instal my double oven were very plesant, courteous and did the job very quickly whilst chatting away to me. They got rid of all the packaging and did not leave any mess. I was very impressed with Ruslip Appliances and would use them again when the need arises”

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Posted 1 month ago

Thank you for the wonderful review, Shirley. We’re really glad the installation went smoothly and that you were happy with the service. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Tristian was amaazing in helping us with our compay needs, really good service and quick delivery. Every concern was addressed while also being given space regarding purchasing”

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Posted 1 month ago

Thank you for the great review, Ivor. We’re delighted Tristan could help with your company needs and that you found the service quick and respectful of your concerns. If you need anything else, just let us know. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Great friendly service. Going the extra step to make sure everything is perfect”

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Posted 1 month ago

Thank you for your kind words, Mrs Ingram. It’s great to hear that you felt our team went the extra mile to ensure everything was perfect. If you need anything else, we’re here to help. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Very pleased to have found this local small business to be superior to the big boys! Ordered a small freezer on-line, also spoke to knowledgeable staff by phone. Very good price with super friendly and obliging dekivery guys. Many thanks will trade again!”

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Posted 1 month ago

Thank you for your kind words and for choosing us, Mr Clark. It’s great to hear you’re pleased with our service and delivery. We look forward to helping again in the future. Kind regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Brilliant experience with Ruislip Appliances. Received great advice from a member of staff regarding the appliance I wanted and installation was arranged for the following day. I went there following a recommendation from a friend and I couldn’t have had a better service. I would highly recommend this company.”

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Posted 1 month ago

Thank you for choosing Ruislip Appliances and for sharing your great experience. We’re pleased our team could help with the advice and arrange installation promptly. If you need anything else, just let us know. Warm regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Excellent service and everything completed efficiently. Very friendly staff and would recommend to anyone.”

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Posted 1 month ago

Thank you for your kind review. We’re glad our team provided efficient service and friendly help. If you need anything else, just let us know. Warm regards, Team Ruislip Appliances LTD

Posted 1 month ago

“Had the product I wanted at a great price. Very happy with my purchase and service from Ruislip Appliances.”

Helpful Report

Posted 1 month ago

Thank you for the review. We’re glad you found the product at a great price and are happy with your purchase and our service. Warm regards, Team Ruislip Appliances LTD

Posted 1 month ago

Ruislip Appliances LTD is rated 4.9 based on 1,605 reviews