Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,564 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,564 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a fridge freezer, arranged a viewing, item in warehouse brought into shop. Staff very helpfull. Delivery fine, delivery guys again very helpfull (my eldery aunt & uncle) and informative. Very patient in explaining to my uncle/aunt process re switching on appliance etc etc. Would definately recommend. I myself bought a fridge freezer 2 years back, service is consistent. Local, family friendly shop.”

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Posted 8 years ago

Thanks so much for taking to time to leave us a review!

Posted 4 months ago

“Having recently taken delivery of a built in neff microwave which unfortunately was faulty the team at Ruislip appliances pulled out all the stops to replace it as quickly as possible. I have purchased other appliances from them in the past and will continue to in the future. It's nice to deal with real people face to face Michael harrow weald”

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Posted 8 years ago

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Posted 4 months ago

“RA is a fine showroom with just the right amount of choice, and all of quality products. They are nice people too, who want the customer to be happy. It is a neighbour ethic. The appliance is quickly delivered and installed, while the old one is taken away - all at reasonable price.”

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Posted 8 years ago

Thank you so much for your lovely review, Elizabeth! We're thrilled to hear that you enjoyed our showroom and the quality of our products. It’s our aim to create a friendly environment where customers feel valued. We’re also glad the delivery and installation went smoothly for you. Your satisfaction is our priority, and we look forward to welcoming you back soon!

Posted 4 months ago

“The sales staff knew there products and there was no pressurising sales techniques. Delivery crew were on time, very careful, and courteous.”

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Posted 8 years ago

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Posted 4 months ago

“Very knowledgeable staff, good advice given and the delivery staff were exceptional, very friendly and installed my washing machine in double quick time leaving the area clean and tidy.”

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Posted 8 years ago

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Posted 4 months ago

“I needed a Washing Machine urgently. As I wanted to support a local High Street shop and hoped for a quick delivery, I was not disappointed with Ruislip Appliances in Denham Station! Friendly service and my chosen Bosch Machine arrived 2 days later at the time I selected. Thank you!”

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Posted 8 years ago

Thank you so much for your incredible review, Mrs Eden! We’re thrilled to hear that you chose to support a local shop and that our team could meet your urgent needs with friendly service. It's fantastic to know that your Bosch machine arrived right on time. Your support means a lot to us, and we can't wait to assist you again in the future!

Posted 4 months ago

“Good service,Helpful,No problems...!!!?”

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Posted 8 years ago

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Posted 4 months ago

“Had new kitchen fitted and these guys help and advice was great, appliances I bought are great and look and work wonderful, I always go to these guys for any appliances that I or my family need”

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Posted 8 years ago

Hi Mr Bhad Thanks for the Review , your kinds words say you are happy but we only got one star ? , could you please amend to a star rating to match your words ? Thanks Nick Mooney Director

Posted 8 years ago

“Very polite and efficient when purchasing my appliance. Next delivery to my kitchen what's not to like?”

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Posted 8 years ago

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Posted 4 months ago

“I was impressed with the service I received and the information I was given. It was an emergency purchase and I would certainly consider shopping with the company again.”

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Posted 8 years ago

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Posted 4 months ago

“Miele T8722 - Thrilled with my new tumble dryer! Excellent product, loads of settings, half which will only be used rarely, but still great to have. Comprehensive set of instructions but worth taking the time to read as a few settings can be changed and the drying finish improved. Excellent service from Ruislip Appliances as per usual; have brought a few appliances from here”

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Posted 8 years ago

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Posted 4 months ago

“I saw the new washing machine and tumble dryer that I wanted - phoned through my order - they delivered, installed and took the old appliances away within a couple of days. Great service.”

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Posted 8 years ago

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Posted 4 months ago

“Excellent Service as always”

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Posted 8 years ago

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Posted 4 months ago

“From start to finish with my visit to ruislip appliances the staff were there to hand and was very helpful. They showed me different products which I could buy with regards to a new hob. I found the one I wanted and they made sure was the correct fit to measure product. My appliance wasn't in stock so they ordered one which took only 3 days to come to their shop and they called me straight away for me to collect. Very good service”

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Posted 8 years ago

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Posted 4 months ago

“I genuinely couldn't be happier with the service I received. They were brilliant about delivering at a time and date to suit me, and I am delighted with the appliances (two ovens, a fridge and an extractor) I bought from them.”

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Posted 8 years ago

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Posted 4 months ago

“Great fridge but your delivery team was rude, disrespectful, lazy and argumentative. Never again will I use your company”

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Posted 8 years ago

Sorry! . at least your happy with the fridge! , we will take your points on board and pass the feedback to the delivery team , Normaly they only get praise!

Posted 8 years ago

“Excellent service, washing machine delivered the next day and at a better price than at the big stores.”

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Posted 8 years ago

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Posted 4 months ago

“The service we recieved at the Denham branch was very good. The sales assistant was very helpful and was able to give us information on the different ovens we were looking at. We ask for the oven to be delivered to the shop so that we could collect at our own convienenace. However when I got a message to say our order was in the shop. Great, Can you imagine the frustration when i manage to get the time off work to collect the oven only to discover it was Ruislip? Please in the future could your staff take note of which branch of the shop the order was placed and that the person informing the customer say which branch of the shop the order is at. thank you”

Helpful Report

Posted 8 years ago

Thank you for your review. We appreciate your kind words about the helpfulness of our sales assistant at the Denham branch. We sincerely apologise for the mix-up regarding the collection location. Your frustration is completely understandable, and we'll certainly address this with our team to ensure better communication in the future. Thank you for your feedback, and we hope to serve you better next time!

Posted 4 months ago

“I found Ruislip Appliances very good with regard to me choosing a new washing machine. The staff were very helpful in making me decide which machine to go for and made up my mind very quickly. I was very lucky in that the washing machine was on offer, i e a 5 year guarantee and free installation and removal of old machine. I am also fortunate in that I live within half a mile of Ruislip Appliances and so got free delivery too! The gentleman was most efficient and got the machine up and running in no time. I cannot rate them highly enough and would recommend them to anyone.”

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Posted 8 years ago

Thank you so much for your lovely review, Mrs Milton! We're thrilled to hear that our team was able to assist you in selecting the perfect washing machine and that you took advantage of our great offers. It's fantastic to know that the delivery and installation went smoothly as well. Your recommendation means a lot to us, and we can’t wait to welcome you back to Ruislip Appliances in the future!

Posted 4 months ago

“Excellent service, very helpful advice, great discounts and reliable delivery service .. Overall no complaints”

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Posted 8 years ago

Thank you so much for your amazing review, Mr and Mrs Dunleavy! We're thrilled to hear that you found our service helpful and our delivery reliable. Great discounts and satisfied customers like you are what we strive for. We look forward to serving you again soon!

Posted 4 months ago

Ruislip Appliances LTD is rated 4.9 based on 1,564 reviews