Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,564 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,564 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 15th May 2024

Ruislip Appliances LTD 5 star review on 13th September 2023

TAHERA BEGUM

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service....I mistakenly bought an incorrect sized integrated microwave oven & they allowed me to upgrade to the correct model with no hassle at all...A pleasure to do business with & will certainly be going to see them when our washing machine needs replacing”

Helpful Report

Posted 7 years ago

Thank you so much for the excellent review, Mr! Nolan, We're thrilled to hear you had a smooth experience with your microwave upgrade. It was our pleasure to assist you, and we appreciate your kind words. We look forward to helping you with your washing machine needs in the future!

Posted 4 months ago

“Your service was excellent, the guys who came to deliver and fit were helpfull polite and knowledgeable. It would have bee helpful if we had had more of an idea of when to expect delvery, the gap of 10am to 4pm was too vague. Aso the wrong Instruction Manual was sent for the micrwave for the Neff microcombi, and was incorrect, we have requested from Neff 5 times for the current instruction manual and after nearly 3 weeks we have not recieved it. This is not your problem but Neff have not been that helpful. Ruislip was very satisfactory”

Helpful Report

Posted 7 years ago

Thank you for your thoughtful review, We're pleased to hear that our delivery and fitting team provided you with excellent service. We appreciate your feedback regarding the delivery window and the instruction manual issue. We're sorry to hear about the delays with Neff; we understand how frustrating that can be. Your satisfaction is important to us, and we value your insights. We hope to assist you again in the future!

Posted 4 months ago

“Delivered on time, all working. Very happy with service provided”

Helpful Report

Posted 7 years ago

Thank you for the fantastic review! We're thrilled to hear that your delivery was on time and that everything is working well. Your happiness with our service means a lot to us, and we can’t wait to assist you again in the future!

Posted 4 months ago

“We made several vistis to the Ruislip Manor shop as the product we wanted was not standard. Each time the staff were very helpful and had plenty of time for us. Very pleased with service and the final installed product.”

Helpful Report

Posted 7 years ago

Thank you so much for your lovely review! We're delighted to hear that our team was able to assist you throughout your visits and that you are pleased with the service and the final installed product. Your feedback truly motivates us to keep providing top-notch service. We can't wait to welcome you back in the future!

Posted 4 months ago

“Bought an integrated fridge freezer earlier this year, competitively priced, installation service absolutely top-notch, very professional.”

Helpful Report

Posted 7 years ago

Thank you for your amazing review, We're thrilled to hear that you found our prices competitive and that our installation service met your expectations. Providing top-notch service is what we strive for, and your feedback truly inspires us. We look forward to assisting you again in the future!

Posted 4 months ago

“Friendly service, excellent value, full information on each appliance's features and condition.”

Helpful Report

Posted 7 years ago

Thank you for your generous review! We're so pleased to hear that you enjoyed our friendly service and found great value in our offerings. Providing detailed information on our appliances is something we take pride in, and it’s wonderful to know it made a difference for you. We look forward to assisting you again in the future!

Posted 4 months ago

“We recently purchased a kitchen and full set of appliances from Ruislip Appliances and their kitchen supplier LKC. The advice and service we received from Nick from Ruislip Appliances and Dale Hogwood at LKC was excellent. As we purchased both kitchen and appliances from the one shop Dale and Nick got together and offered a generous discount without us even asking for one. Dale also organised the installation of our kitchen and his advice regarding design and layout has been superb. His hands on approach regarding the installation has also been excellent, right down to being on site when the kitchen was delivered and visiting on a daily basis to check that things were running smoothly. His after sales service regarding some minor snagging issues has been no less impressive. The quality and price of his kitchens are in our opinion superior to all of the high streeet suppliers but it is the service he provides which sets him apart from the others. If you are considering purchasing a kitchen don’t waste your time doing ‘the journey’ as we did. Head straight for Ruislip Appliances and ask for Nick and Dale, you won’t be disappointed.”

Helpful Report

Posted 7 years ago

Thank you so much for your glowing review! We're thrilled to hear that Nick and Dale provided you with exceptional advice and support throughout your kitchen and appliance purchase. It's wonderful to know that their collaboration and hands-on approach made such a positive impact on your experience. Your recommendation means a lot to us, and we can't wait to assist you again in the future! Enjoy your stunning new kitchen!

Posted 4 months ago

“Was able to buy the fridge that I wanted a lot cheaper as it had just a few cosmetic starches delivery was hassle free and helpful staff .”

Helpful Report

Posted 7 years ago

Thank you so much for your business, and for taking the time to leave us a fantastic review

Posted 4 months ago

“Franco is genuinely the most helpful person I have come across. He has great knowledge of the products and has helped me with all my kitchen appliances. No hesitation on recommending him or Ruislip Appliances. Thanks for everything.”

Helpful Report

Posted 7 years ago

Thank you so much for the amazing review! We’re thrilled to hear that Franco was able to assist you with your kitchen appliances and that his knowledge made a difference. Your recommendation means a lot to us, and we’re here to help you anytime you need. Thanks again for choosing Ruislip Appliances!

Posted 4 months ago

“Their telephone skills were excellent , the price of the product was excellent , but better still , their fitter , namely Ian ., was Top Class”

Helpful Report

Posted 7 years ago

Thank you so much for your business, and for taking the time to leave us a fantastic review

Posted 4 months ago

“Excellent service by the customer assistant and when the store was very busy with other customers. they rang to arrange delivery and the delivery guys were very pleasant and it all was very seamless - would use again and highly recommend to anyone buying appliances.”

Helpful Report

Posted 7 years ago

Thank you so much for your business, and for taking the time to leave us a fantastic review

Posted 4 months ago

“Pleasant staff and prompt service. I have dealt before with Ruislip Services LTD and will do so again should I have the need.”

Helpful Report

Posted 7 years ago

Thank you for your lovely review, We’re thrilled to hear that you had a pleasant experience with our staff and that our service was prompt. Your loyalty means so much to us, and we look forward to assisting you again when the need arises!

Posted 4 months ago

“A very clear and informative website which enables you to compare the attributes of each product. A good selection of quality goods competitively priced. The service start to finish is friendly and polite and they deliver and unpack at a mutually convenient time. I have been buying from Ruislip Appliances for 35 years and look nowhere else. Richard”

Helpful Report

Posted 7 years ago

Thank you so much for your business, and for taking the time to leave us a fantastic review

Posted 4 months ago

“Excellent service from start to finish. Marco had very good knowledge when it came to specific sizes of fridge freezers. Delivery was prompt and we were happy with the price too!”

Helpful Report

Posted 7 years ago

Thank you so much for your business, and for taking the time to leave us a fantastic review

Posted 4 months ago

“Excellent service and very helpful staff. Very happy with goods ordered and delivery was quick and efficient. I would definitely recommend Ruislip Appliances. Big thank you”

Helpful Report

Posted 7 years ago

Thank you so much for your fantastic review, We're thrilled to hear that you had a great experience with our team and that your delivery was prompt and efficient. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to assisting you again in the future!

Posted 4 months ago

“They provided me with a complete shelf to kitchen service for my Bosch cooker and Hood - which is more than John Lewis could come up with. Not a bad price either. The fitting team were excellent fellows to boot. Will consider using them again.”

Helpful Report

Posted 7 years ago

Thank you for the glowing review, We're thrilled to hear that you received a complete kitchen service that surpassed your expectations. It's great to know our fitting team made a positive impression as well. Your willingness to consider us again means a lot, and we can't wait to assist you in the future!

Posted 4 months ago

“Bought a Siemens heat pump dryer that had one mark on the side. It’s reduced saving was great and the advice and knowledge from staff member was excellent. 10 our of 10. Will return in the future and hav recommended shop to friends and family.”

Helpful Report

Posted 7 years ago

Thank you for the amazing review, We're thrilled to hear you’re enjoying your Siemens heat pump dryer and that our staff provided you with the help you needed. Your recommendation to friends and family truly means a lot to us. We can’t wait to welcome you back in the future!

Posted 4 months ago

“Ruislip Appliances are a great company, they always listen to what we need and then supply us with the perfect products, delivered fuss-free and even take the broken old stuff away. The team are friendly and efficient, would highly recommend.”

Helpful Report

Posted 7 years ago

Thank you so much for your glowing review, We’re thrilled to hear that our team was able to provide you with the perfect products and a hassle-free delivery experience. It’s wonderful to know that you found our staff friendly and efficient. Your recommendation means a lot to us, and we can’t wait to assist you again in the future!

Posted 4 months ago

“I had a very bad experience with this company. I would never buy from them again.”

Helpful Report

Posted 7 years ago

Hi, Thanks for your Review , I have looked back at your order and seen we charged you a restocking fee for a special order item we orderd in for you. i`m sorry you think this was unfair. We of course take all feedback on board. Regards Nick Mooney

Posted 7 years ago

“We were given Expert advice made to feel comfortable at all times, the service went beyond what you would normally expect and the prices were unbeatable.”

Helpful Report

Posted 7 years ago

Thank you for your amazing review, Mr Smith! We're thrilled to hear that you felt comfortable with our expert advice and that our service exceeded your expectations. It’s fantastic to know you found our prices unbeatable. We truly appreciate your feedback and look forward to assisting you again in the future!

Posted 4 months ago

Ruislip Appliances LTD is rated 4.9 based on 1,564 reviews