Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company to have found. Communication is second to none, answering any questions quickly and at all times. Delivery straight forward with real time tracking. Haven’t used the wood yet but we’ll packaged and looking great.”

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Posted 5 years ago

“Service is as good as it gets, good quality pressure treated timber rails delivered free of charge in a few days.”

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Posted 5 years ago

“Great service, good quality well done”

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Posted 5 years ago

“Item was damaged but company very helpful and apologised and are refunding my money to me. Delivery company not so helpful leaving large item in driveway!!!! After being left a polite note to leave it at rear of garden. Shame on the deliverer.”

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Posted 5 years ago

“Brilliant service, arrived when promised. Would not hesitate to recommend.”

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Posted 5 years ago

“Very good products and excellent service! Thank you Ruby UK!”

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Posted 5 years ago

“Quick delivery. Excellent delivery tracker.”

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Posted 5 years ago

“Professional business with an excellent after sales dept and delivery service.”

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Posted 5 years ago

“Very helpful salesperson. My first order was made on Amazon. It arrived with in stated time quality very good. Second order was direct with the company very pleased with their response to my request. As yet I have not received my order so can’t comment on quality.”

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Posted 5 years ago

“Very happy with our purchase , easy to order and arrived promptly”

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Posted 5 years ago

“Every time I have bought timber from Ruby UK it has been of exceptional quality. The wood is always dimensionally accurate and has no warping. This gives the confidence for distance selling methods as I have spent some time in local DIY stores looking for straight pieces of timber for projects.”

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Posted 5 years ago

“Great quality timber, delivered on time, communication good throughout.”

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Posted 5 years ago

“Bought for my daughter’s new build; really sturdy, would fit in with any decor. Very pleased”

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Posted 5 years ago

“Good quality fencing”

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Posted 5 years ago

“Excellent support staff and great sakes/service. Highly recommend”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“I purchased joist wood for a 4x6m Deck. Delivery was notified and I used the Track & Trace system on my moble phone that worked really well.”

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Posted 5 years ago

“All good no problem at all”

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Posted 5 years ago

“Swift and reliable service. The timber I ordered arrived in very good condition and was packed neatly.”

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Posted 5 years ago

“One of only a few places stocking the material I needed. Delivery was fast, well tracked and dropped off efficiently. I’d recommend.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews