“Never got my order. Driver registered unable to deliver at an address several miles away. Customer services didn't return my calls (X2) having promised to do so. Hopefully it will be resolved next week after the Easter weekend and I can update the review.”
“miss ordered and error spotted by Ruby, who then contacted me and made all the necessary corrections. First class service, very professional. thanks.”
“I needed some 2 x 1 timber for a garden project, sufficient that it was going to be an issue to collect in the car. All of the local timber merchants were not interested in delivery unless the order was over £100 (or charged at least £20 delivery) A quick internet search took me to Ruby where not only was the timber cheaper then the local suppliers the delivery was free. Delivered quickly (6 days) and even though the timber was basic cheap rough sawn treated timber it was all 100% straight, not twisted or curved like the majority of the local suppliers stock. Wouldn't hesitate to recommend Ruby to anyone and will definitely be using them again.”
“Excellent communications, kept me updated from ordering to delivery. Even gave me a 3 hour time slot. 3 deliveries in last few weeks. First class customer care every time, and a very good price on timber.”
