Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service, fast and efficient and very pleased with the quality of the shiplap I received.”

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Posted 5 years ago

“I have submitted a complaint as 1 hurdle was brokenn on delivery ? Can I have replacement ....I've already emailed this request My delivery was done twice as first was incorrect product”

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Posted 5 years ago

Hello - we are very sorry to learn that you have received 1 broken hurdle. Unfortunately, we do sometimes get damages of items in transit. We have therefore sent you out a replacement panel and this will come out to you asap. Our sincere apologies for this. Kind regards Nikki Customer Service Manager Ruby UK Ltd

Posted 5 years ago

“Delivery on time. No defects. Good quality.”

Ruby UK 5 star review on 10th April 2021

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Posted 5 years ago

“Delivered quickly and left safely on the driveway. Thank you”

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Posted 5 years ago

“Excellent service. There was a slight problem with the delivery but Ruby UK sorted it immediately and provided an excellent and fast delivery service. Would definitely recommend this company.”

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Posted 5 years ago

“Good price easy to order. delivery was good, drivers helpful and very happy with the wood, all straight none damaged. I've ordered again”

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Posted 5 years ago

“Excellent Great service all round”

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Posted 5 years ago

“Service good but one item was damaged.”

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Posted 5 years ago

“Ordered on Good Friday and arrived on Tuesday. Very good service.”

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Posted 5 years ago

“Excellent service nothing was too much trouble will use again”

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Posted 5 years ago

“Very quick service. They kept me informed as to delivery etc throughout. The Delivery driver was very friendly. I would use again”

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Posted 5 years ago

“Very easy to order and superfast delivery of quality products at a great price.”

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Posted 5 years ago

“I ordered two large Deluxe Decking board planters which arrived swiftly and are very well made. Thoroughly recommend Ruby UK.”

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Posted 5 years ago

“Fast delivery, no problems.”

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Posted 5 years ago

“Excellent customer service and excellent courier service everything delivered on time and material very good quality thanks guys will definitely use them again and would recommend them to anybody”

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Posted 5 years ago

“Easy order , good prices , great communication, great service thank you”

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Posted 5 years ago

“Excellent quality very strong and sturdy”

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Posted 5 years ago

“Arrived in good time, and all is good , nice and straight, great price .”

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Posted 5 years ago

“Delivered on time, friendly helpful drivers, raised beds look great.”

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Posted 5 years ago

“Quick delivery. Good product. Gate hung and all good....Thanks!”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews