Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazingly quick delivery. Very helpful driver. First time I have used Ruby other than other timber merchants, the quality is excellent.”

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Posted 5 years ago

“2nd delivery of wooden troughs! Brilliant ! Well made and good value! Drivers both nice guys. Only downside of buying from Ruby’s the very high price of their bags of soil!”

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Posted 5 years ago

“Impeccable service with a couple of minor issues dealt with very efficiently, customer service has been pleasantly surprising, something not always around these days. Totally recommend & would use again without question”

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Posted 5 years ago

“Very bad service send wrong items customer service takes long time to reply back”

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Posted 5 years ago

“Good price. Good delivery.”

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Posted 5 years ago

“Planter is just what we needed and delivery service was amazing”

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Posted 5 years ago

“We were impressed with quick order/delivering. Also impressed with tracking system. Polite young man, very helpful. Would use again and recommend.”

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Posted 5 years ago

“I had a great experience buying from Ruby UK. The product was good value and the delivery fast and I was kept informed throughout. 5 stars”

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Posted 5 years ago

“Excellent service and lovely hurdles”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Excellent Service. Delivery and quality of wood was to be recommended. I will definitely will use your company again along with recommending you to others.”

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Posted 5 years ago

“We were very happy with the communication we had with this company - very helpful and happy to help, delivery was good too. the driver very helpful and obliging too. Tracking excellent. The whole experience from the time we phoned this company for advice and ordering to the delivery of the goods was perfect. I would say the best experience we have ever had. Many thanks for such an easy and swift ordering and delivery service which was much appreciated.”

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Posted 5 years ago

“Iv used these a few times I’m very impressed by the speed and delivery of my items”

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Posted 5 years ago

“Whole order was delivered exactly on spec. Quality looks very good, although I haven't used all the product yet. (Bit green and wet maybe, but that was as advertised.) Delivery was exactly on time and the delivery tracking app worked perfectly. Delivery driver was a great guy, In hope he does well with the firm. Very happy.”

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Posted 5 years ago

“Good quality timber at a reasonable price and delivered on time. Would recommend”

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Posted 5 years ago

“Excellent service delivered to manchester in ,3 days , strongly recommend”

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Posted 5 years ago

“Easy site to use. Delivery within the time limit. Very polite delivery men. Would definitely buy again from Ruby UK. Thank you”

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Posted 5 years ago

“This is my second order of the timber capping rails, on both occasions it was easy to order on line. The date they gave me for delivery was the day my goods were delivered Their tracking device is of an excellent quality and when they were delivered the driver was very polite and courteous and abided to all the COVID 19 SAFETY procedures. Would definitely highly recommend.”

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Posted 5 years ago

“Received planter. It's ok. Not as big as I expected but will be ok for some bee bombs.”

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Posted 5 years ago

“Great service, great product, will definitely use again”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews