Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,279 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and love our cattle troughs that we’re using as planters!”

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Posted 5 years ago

“Items ust as described and swift delivery.”

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Posted 5 years ago

“Excellent service with a quick turnaround on delivery. Will definitely use again.”

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Posted 5 years ago

“Good products and the right sizes and specially treated wood delivered to my doorstep.”

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Posted 5 years ago

“Materials were a1,better than anticipated and arrived on schedule.”

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Posted 5 years ago

“Order all good this time there were no broken boards like the last order I received”

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Posted 5 years ago

“Excellent quality wood planters delivered without any problems.”

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Posted 5 years ago

“Excellent service, good quality cedar cladding, delivered on time at a great price. Special thanks to James in sales for his help and advice.”

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Posted 5 years ago

“Service is exceptional, staff are very warm, polite and happy to help.”

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Posted 5 years ago

“good services”

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Posted 5 years ago

“I’m really happy with my order and will be ordering two more of the fencing. Great quality and well made. Cheers”

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Posted 5 years ago

“I am a repeat customer with Ruby and have purchased many different products of excellent quality. My first choice for wood products with quality that is vastly superior to the major DIY chains.”

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Posted 5 years ago

“everything arrived on time the driver was very polite and helpful I will use ruby again.”

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Posted 5 years ago

“Very helpful staff (James, Adam and Vicky) with very good communication.”

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Posted 5 years ago

“Promo friendly service Wood looks good”

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Posted 5 years ago

“Easy to order and speedy delivery. kept well informed from order thru to delivery. used excellent delivery company too.”

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Posted 5 years ago

“Just finished tongue and groove for garden project. And have to say I’ll be using you again. Great comms and service very straight wood. Treated 1.8 t&g. Thanks a lot, discount was much appreciated too. J lai wendover”

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Posted 5 years ago

“Ordered a large number of rough sawn cedar planks, which Ruby have beautiful stock of - their communication throughout was brilliant as I ordered several weeks prior to needing delivery. A great company to work with!”

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Posted 5 years ago

“Good honest company and I like the facility to book an email to advise you when stock is available. The delivery advised was excellent for tracking and the delivery guy was very helpful”

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Posted 5 years ago

“A pleasure to do business with this company. No problems at all. Prompt fully tracked delivery.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,279 reviews