Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.75

4.8 Rating 1,271 Reviews

94 %

of reviewers recommend Ruby UK

4.8

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 23rd September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the service punctual very polite delivery men well impressed will definitely use again”

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Posted 1 week ago

“Great service, kept informed on progress whilst gate being built, also solved a minor problem with the osmo oil stain delivery, no quibbling. Can highly recommend.”

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Posted 1 week ago

“Great service and quick delivery”

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Posted 1 month ago

“I ordered a wooden gate. Although it arrived damaged, the company quickly arranged a replacement. Overall a good service.”

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Posted 1 month ago

“Having ordered wrong size Ruby arranged collection and refund promptly. Excellent customer service.”

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Posted 1 month ago

“Thank you for a high quality beautiful pergola , any little problems were solved by Alexandra who we found attentive and responded to any issues, she is a credit to you’re company”

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Posted 1 month ago

“Package was in good order and items complied with the offer. Will use again when the need arises,”

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Posted 1 month ago

“great friendly service. I would highly reccomend Ruby UK, I placed an order for a family member who suddenly took seriously, hence they did not require the order anymore. I contacted Ruby and they arranged a cancelation and refund straight away. Great service.”

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Posted 1 month ago

“good service provider, very happy to support.”

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Posted 1 month ago

“I and service. The pergola i purchased is exactly totally recommend this company for quality how I imagined it. Went up without any hassle, nothing missing, plenty of fixings. Picture perfect”

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Posted 2 months ago

“Very pleased with purchase. Delivery was fast. Would definitely buy from them again.”

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Posted 2 months ago

“I absolutely love my very useful but good looking gate which has now been painted a lovely shade of blue. This will keep my bits and pieces protected from the harsh expected winter later in the year. The quality and delivery is great. It's the 2nd time I've ordered from this as their goods are worth every penny .”

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Posted 2 months ago

“I live at the other end of the UK from Ruby. No problem what so ever delivering a sizeable quantity of timber. All in good order and as expected. Customer service and sales team are very quick to respond and helpful. I would definitely use them again.”

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Posted 2 months ago

“Had purchased both Gazebo and Pergola and wasn’t disappointed with the end result . Phil and Vic arrived on time and preceded to erect both structures over 3 days. Both lads worked hard achieving a professional finish that has gone beyond all expectations. A fantastic job! Would have no worries recommending this company to anyone. Spot on Ruby UK”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Fence was well made and very sturdy I will definitely recommend”

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Posted 2 months ago

“Brought a panel to replace an old panel purchased from a DIY store. Although it cost more, I expect it to last longer and it looks very nice now it has been fitted.”

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Posted 2 months ago

“Very happy with my garden gates..the ability to choose a number of different sizes was a godsend….and for the price the quality is superb…more than happy.”

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Posted 2 months ago

“Good quality product and delivered with care and on time”

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Posted 2 months ago

“Easy to order and very helpful company and staff”

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Posted 2 months ago

Ruby UK is rated 4.8 based on 1,271 reviews