Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,281 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The elite cross top panels are of excellent quality and they provide an attractive feature in our front garden. We decided to order more in order to make a matching pair of gates. As they were temporarily out of stock, I asked to be alerted when they were back in availability. I received a prompt email and the panels arrived only a few days after ordering. The delivery system was also very efficient.”

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Posted 5 years ago

“Very quick and efficient service. Items brought were of good quality and exactly as shown on the website. Will use again.”

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Posted 5 years ago

“My order came quickly and on time, it was very well packed too. I would like to thank all who was involved in dealing with the order thanks . Would definitely use Ruby Group again.”

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Posted 5 years ago

“Very helpful when order was put in. Delivery was easy to follow via the tracking system”

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Posted 5 years ago

“Very good product. Majority cladding boards were in good condition, a few were slightly broken but not a drama. Delivery was very prompt, however it may make lives easier if a timeframe is given a little before the morning of the delivery. Overall very happy and would use again 100%.”

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Posted 5 years ago

“First order with Ruby,very pleased with service.”

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Posted 5 years ago

“Excellent service fair price products with very quick friendly delivery.”

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Posted 5 years ago

“This is the second time or ordering products both times very quick delivery and good prices would highly recommend easy to order and fast delivery and kept up to date with order.”

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Posted 5 years ago

“Great price and good delivery Excellent product”

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Posted 5 years ago

“I purchased some treated wood from Ruby. Good product at a good price and have placed another order.”

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Posted 5 years ago

“THE CARLSBERG OF TIMBER MERCHANTS probably the best in the world! Easy order delivery was speedy and superb driver nothing too much trouble and tracking was right on thank you so much”

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Posted 5 years ago

“Easy ordering system, high quality products not low cost but worth the extra”

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Posted 5 years ago

“Excellent material”

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Posted 5 years ago

“Quick and simple ordering fast delivery. Would greatly recommend thanks for your service Peter”

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Posted 5 years ago

“Fantastic company to order from. Have a wide range of products and delivered free with orders over £50. Delivery is quick and the guys are friendly.”

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Posted 5 years ago

“We ordered some planed Pales to make a garden gate. The delivery arrived a day later than the email said it would but well within the 5 days promised when we ordered. The wood was excellent quality compared to wood I've bought locally previously - consequently I'm a very satisfied customer.”

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Posted 5 years ago

“I found Ruby online, have now used their services twice and expect to use them again. Great service”

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Posted 5 years ago

“Good quality goods fast delivery, great price, well informed on delivery right up to the last minute, would recommend”

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Posted 5 years ago

“Great value timber, good quality, delivery perfect. Highly recommended!”

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Posted 5 years ago

“delivered on time, watched tracker and saw him getting closer, nice and polite driver, material was just as i ordered. thank you”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,281 reviews