“Just finished tongue and groove for garden project. And have to say I’ll be using you again. Great comms and service very straight wood. Treated 1.8 t&g. Thanks a lot, discount was much appreciated too.
J lai wendover”
“Ordered a large number of rough sawn cedar planks, which Ruby have beautiful stock of - their communication throughout was brilliant as I ordered several weeks prior to needing delivery. A great company to work with!”
“Good honest company and I like the facility to book an email to advise you when stock is available. The delivery advised was excellent for tracking and the delivery guy was very helpful”
“Delivery has been received. While I haven't been able to check the delivery in any detail yet, I need to say what a fantastick service you have provided. Second to none. Ordering was easy, payment was easy, you delivered very quickly, you kept me informed when it was going to be delivered utilising the best App I've seen todate and the price was better that my previous supplier. Overall a great job.
My previouse supplier (a well know national building supply company) couldn't begin to provide the service you guys have. They should be ashamed with their customer service or lack of it should I say!!!
I will certainly come to you again with any further material requirments of this nature.
Thank you. Have a virtual beer on me!!!!”
“Awesome service. Reasonable charges, fairly straight timber. Longer lengths for posts were required and couldn't find in big diy stores. Great for Diy'ers who don't have a van to collect bulky timber.”
“To start with I contacted customer service, as I wanted to be sure that the units were available, the lady was great ! I then placed my order on the web site .. very easy .
Communication was great , even before delivery I could see just where I was in the delivery line via the link I was sent.
Delivery was quick and easy . All in all I’m very pleased and I will go back again .
Thank you”
“Very impressed with the service I received from order to delivery. Easy to use website, well informed throughout. And the wood is excellent quality, well treated and straight.
Day of delivery, plenty of messages telling me progress. Dropped exactly where I wanted it. Very happy”
“Excellent from order to delivery. I ordered rebated fence rails and they finish off the fence perfectly, friends and neighbours have remarked how good it looks!”
