Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,279 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to view site, easy to order and with such a quick and friendly delivery will definitely use this group again. Thank you.”

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Posted 5 years ago

“Delivery received on time as promised. Excellent tracking advice. Great service.”

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Posted 5 years ago

“Great experience from order to delivery. Friendly staff and good quality products. Would recommend !”

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Posted 5 years ago

“Very good service this was the first time i used ruby and i was Very happy with the product and the the service will recommend them to any one 😊😊😊”

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Posted 5 years ago

“Excellent hand made panels. Very happy with them. They look great. Thank you.”

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Posted 5 years ago

“Happy to recommend”

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Posted 5 years ago

“Great Service”

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Posted 5 years ago

“Timely delivery at a good price”

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Posted 5 years ago

“Ruby themselves were excellent but the delivery company was not. The 2 young strong men were very reluctant to carry the planters any further than they had to. They wanted to leave them in the car port which is attached to the road but not the house. They were persuaded to take them to the front door but no further as they said they could not enter the property, although our house is detached and they did not need to. We are both over 70 and had to commission someone to move them. Ruby did compensate us for this and say they have contacted the company to stop it happening again.”

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Posted 5 years ago

“Really happy with my planter purchase. It arrived ahead of schedule and is brilliant quality. I would definitnley order from Ruby UK again.”

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Posted 5 years ago

“Well made decking planters, good value.”

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Posted 5 years ago

“Excellent products that are well made. Great service and delivered on time.”

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Posted 5 years ago

“Very pleased with my purchase”

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Posted 5 years ago

“This is the second time I have used Ruby and both times the service has been fast and the goods arrived quickly. I am pleased with the quality of the timber (2x2) I ordered. I will definitely use Ruby again.”

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Posted 5 years ago

“Love our planter, especially now with colourful plants, of all kinds, blooming beautifully. It was delivered as promised by 2 grand lads. What more could we ask? Brenda Greaves”

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Posted 5 years ago

“Love the multi tier planter, perfect for the front garden”

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Posted 5 years ago

“Arrived on time and good quality shiplap , some where split told them about it and they replaced them straight away ,thank your Ruby Timber”

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Posted 5 years ago

“From initial enquiry to delivery, the service as been excellent. My order of cladding was delivered on the date promised and I was kept informed of the delivery time on the day. The quality of the timber cladding was first rate.”

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Posted 5 years ago

“Ordered a 6ft field gate online after local suppliers couldn't supply for weeks. Arrived within 3 days as promised. Good price. Great delivery service. Very pleased. Never thought to order timber /timber products on line before, but works well.”

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Posted 5 years ago

“Great quality products and delivery is excellent as quoted on website.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,279 reviews