Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,282 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good honest company and I like the facility to book an email to advise you when stock is available. The delivery advised was excellent for tracking and the delivery guy was very helpful”

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Posted 5 years ago

“A pleasure to do business with this company. No problems at all. Prompt fully tracked delivery.”

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Posted 5 years ago

“Very good and delivery on time”

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Posted 5 years ago

“Can’t fault this company, great to speak to if you have an issue or questions.”

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Posted 5 years ago

“Delivery has been received. While I haven't been able to check the delivery in any detail yet, I need to say what a fantastick service you have provided. Second to none. Ordering was easy, payment was easy, you delivered very quickly, you kept me informed when it was going to be delivered utilising the best App I've seen todate and the price was better that my previous supplier. Overall a great job. My previouse supplier (a well know national building supply company) couldn't begin to provide the service you guys have. They should be ashamed with their customer service or lack of it should I say!!! I will certainly come to you again with any further material requirments of this nature. Thank you. Have a virtual beer on me!!!!”

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Posted 5 years ago

“First class service staff were very friendly THANKS”

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Posted 5 years ago

“Awesome service. Reasonable charges, fairly straight timber. Longer lengths for posts were required and couldn't find in big diy stores. Great for Diy'ers who don't have a van to collect bulky timber.”

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Posted 5 years ago

“Very impressive even with a bank holiday excellent and quick delivery service quality product”

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Posted 5 years ago

“Quality stuff, quick delivery 👌can't fault it thanks”

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Posted 5 years ago

“To start with I contacted customer service, as I wanted to be sure that the units were available, the lady was great ! I then placed my order on the web site .. very easy . Communication was great , even before delivery I could see just where I was in the delivery line via the link I was sent. Delivery was quick and easy . All in all I’m very pleased and I will go back again . Thank you”

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Posted 5 years ago

“Really pleased with the planters that we ordered from Ruby. Would highly recommend Ruby, great service and great products”

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Posted 5 years ago

“Very impressed with the service I received from order to delivery. Easy to use website, well informed throughout. And the wood is excellent quality, well treated and straight. Day of delivery, plenty of messages telling me progress. Dropped exactly where I wanted it. Very happy”

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Posted 5 years ago

“Brilliant product, fast delivery. Daniel is a star ****”

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Posted 5 years ago

“Excellent from order to delivery. I ordered rebated fence rails and they finish off the fence perfectly, friends and neighbours have remarked how good it looks!”

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Posted 5 years ago

“Delivery on time and well within 2-3 week delivery timescales. Very helpful driver.”

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Posted 5 years ago

“Great prices, fast delivery. Will use again.”

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Posted 5 years ago

“Great product. Very happy with our purchase. Plus delivery was very fast.”

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Posted 5 years ago

“The planters ordered were sturdy and attractive. One item was missing from my order but was swiftly sorted out and delivered the same day, after an apology from the company. Delivery was smooth too and helpful”

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Posted 5 years ago

“Boys are very polite. Easy transaction Would use again and I’ve also recommended to a friend”

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Posted 5 years ago

“Easy to order, easy transactions, trackable delivery - would definitely recommend this company.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,282 reviews