Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,281 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Ruby UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a 6ft field gate online after local suppliers couldn't supply for weeks. Arrived within 3 days as promised. Good price. Great delivery service. Very pleased. Never thought to order timber /timber products on line before, but works well.”

Helpful Report

Posted 5 years ago

“Great quality products and delivery is excellent as quoted on website.”

Helpful Report

Posted 5 years ago

“Super company to deal with”

Helpful Report

Posted 5 years ago

“First time of buying from them and with help from the sales department ordered two planters. They arrived as promised on the predicted day and look nice. Ordering the soil with them saved a trip. Thankyou all”

Helpful Report

Posted 5 years ago

“My order was taken over the phone, very professional. My delivery date was on time. The van driver was very helpful. In all very pleased and will be using Ruby again. Russell allen.”

Helpful Report

Posted 5 years ago

“Excellent service, Excellent product & quality”

Helpful Report

Posted 5 years ago

“Very pleased with the service and quality of wood”

Helpful Report

Posted 5 years ago

“Exactly what I ordered thankyou”

Helpful Report

Posted 5 years ago

“Excellent service great product would definitely recommend”

Helpful Report

Posted 5 years ago

“Great service and delivered prompty A++”

Helpful Report

Posted 5 years ago

“Excellent product Very helpful making a change to the order and delivering promptly. Andrew Stainer-Smith”

Helpful Report

Posted 5 years ago

“Fast delivery”

Helpful Report

Posted 5 years ago

“Great product , great service , ty .”

Helpful Report

Posted 5 years ago

“Very impressed with the service in general. Web site was very accessible with a good range and the goods arrived before I could of got my local supplier to deliver currently.”

Helpful Report

Posted 5 years ago

“Ruby are very easy to order from, with prompt service quality material and fast delivery.”

Helpful Report

Posted 5 years ago

“Needed some timber to complete a small project for my son in Edinburgh. Ruby had it all in stock (nowhere else did) and delivered within set timescales so that I could travel up from Cambridge and complete the job whilst on a short visit. Quality was good (I ordered about 20% extra to allow for any imperfections) and I am pleased with the project outcome! Thanks for taking the stress out of the materials purchase, I would highly recommend.”

Helpful Report

Posted 5 years ago

“Ordered a couple of long raised beds. Arrived already assembled within the week. Great quality and well made. We’re happy!”

Helpful Report

Posted 5 years ago

“Great choice of excellent quality products. Kept informed of delivery etc. Very happy customer”

Helpful Report

Posted 5 years ago

“Quick delivery, great service. Would use again.”

Helpful Report

Posted 5 years ago

“Excellent product and service thanks.”

Helpful Report

Posted 5 years ago

Ruby UK is rated 4.7 based on 1,281 reviews