Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,279 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service. Brilliant throughout”

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Posted 5 years ago

“Ordering and delivery was excellent, very pleased with product and overall service”

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Posted 5 years ago

“Good quality, excellent service”

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Posted 5 years ago

“Good overall experience with this company. From order to delivery”

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Posted 5 years ago

“Sand the panel it was good . To return the panel the services is really really very bad .”

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Posted 5 years ago

“Chat system on website very helpful and prompt, telephone conversation also very plesant and helpful. Delivery made with no issues, instructions followed and all wood received in very good condition and excellent quality. Thabkyou”

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Posted 5 years ago

“I bought 68 lengths of shiplap cladding from this Devon based company and they delivered it without any problems to my address near Glasgow. The product was excellent and the free delivery went without a hitch. There were three slightly damaged pieces but as anyone who has worked with shiplap will know this is not unusual especially when you consider that it was transported nearly five hundred miles. Excellent product, delivery and service and I would happily recommend this company.”

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Posted 5 years ago

“Very helpful good advice kept informed and wonderful cladding delivered on time”

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Posted 5 years ago

“Delivered when stated and friendly delivery driver. This is my second order from Ruby and both times it has been a pleasure to deal with them. And as stated delivery driver was spot on”

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Posted 5 years ago

“Very helpful people from start to finish and a big thanks to the courier for helping with bringing the loglap into my garden.”

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Posted 5 years ago

“Brilliant service thank you 😊”

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Posted 5 years ago

“My new gates are very well made, sturdy and exceptionally good value. I got 3 quotes for my pair of 6ft by 6ft entrance gates and Ruby was significantly less than the others. You can also speak to a real person who knows all about the products in detail and the customer care is excellent.”

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Posted 5 years ago

“Fabulous customer service 👍”

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Posted 5 years ago

“Great service. Speed from ordering to delivery was perfect Wood was exactly as ordered. Would have no problem in recommending Ruby Group”

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Posted 5 years ago

“Great products delivered on time by excellent courier who we could track very easily with great communication all companies should work like this I would highly recommend Ruby UK and will definitely use again.”

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Posted 5 years ago

“Excellent service and quick delivery”

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Posted 5 years ago

“All good, and as promised. Very nice bit of fencing, exactly as required.”

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Posted 5 years ago

“Excellent service, excellent product, very helpful and a great price would highly recommend”

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Posted 5 years ago

“Very pleased about ruby uk. Quick and quality service”

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Posted 5 years ago

“Second time I have ordered from your company and had very good service and exellent delivery and will deal with you again in the future”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,279 reviews