Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,297 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods that I ordered were delivered ahead of the expected date, were of excellent quality and exactly what I needed. Although they were not available when I first went onto the website, they came into stock within a couple of days. I wouldn't hesitate to use Ruby UK again.”

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Posted 5 years ago

“Timber delivered on time , qualit good, driver was polite and helpful”

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Posted 5 years ago

“Best timber supplier in the Uk. I’ve dealt with a lot recently having embarked on a garden and house makeover. I’m in Glasgow and Ruby headquartered in the south of England were able to fulfil consignments more efficiently than our local timber suppliers. And a special word for Nikki in customer services responds to emails on weekends and 7am’s on other day. Ruby really does have the customer at the centre of their success. I will definitely do business with them again.”

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Posted 5 years ago

“Found Ruby to be spot on with good quality timber and great delivery will use again”

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Posted 5 years ago

“Very Happy with my planters they look great”

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Posted 5 years ago

“Excellent customer service, great product and fast delivery with great tracking.”

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Posted 5 years ago

“Well constructed product at a reasonable price. Very happy.”

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Posted 5 years ago

“Arrived in good order - the product looks of a good quality, delivery was swift”

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Posted 5 years ago

“Easy ordering and good discount system. Website is easy to navigate.”

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Posted 5 years ago

“Speedy delivery; good quality material and customer services very good at sending within a few days some items which were missed off the original schedule.”

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Posted 5 years ago

“Top notch,got what i wanted,when i wanted😁”

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Posted 5 years ago

“Perfect Excellent”

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Posted 5 years ago

“Goods high quality and great service”

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Posted 5 years ago

“Good people to deal with, quality products and helpful delivery drivers”

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Posted 5 years ago

“Great service and good products will use again”

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Posted 5 years ago

“Excellent service for a very good price. Cladding was perfect for my job and easy to erect. Quick delivery let me get on with the job. Would certainly reccomend the company to others.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I couldn’t find the product I wanted locally but found it in stock at Ruby. I was very pleased with the service I received and kept informed at all times while I my order was being processed. It was delivered when promised and the tracking system was particularly good, letting me see where the delivery van was through its journey so I was clear at all times on when delivery would take place. Very happy customer.”

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Posted 5 years ago

“Excellent quality gate and would highly recommend. Courier in my area not great, rough handling and damaged on first shipment. Outstanding no quibble support from Ruby who expedited a new set of gates.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,297 reviews