Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,297 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, well made and delivered on time with no problems.”

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Posted 5 years ago

“The planters I bought were excellent quality, arrived in perfect condition. The delivery was really good, they kept me informed about when they were arriving, very good communication all round. Would buy again from them.”

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Posted 5 years ago

“Great products, delivery driver was a lazy ****, dumped £600 worth or materials on the end of my drive pretty much on the pavement and left my pregnant misses to move it”

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Posted 5 years ago

“Pukka well happy”

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Posted 5 years ago

“Absolutely brilliant, will use again and again, customer service even on a Saturday was great! Thank you”

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Posted 5 years ago

“Great service Thanks”

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Posted 5 years ago

“Great service, friendly helpfull delivery driver”

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Posted 5 years ago

“Very happy with the garden planters I ordered. Great quality, smooth delivery and I’m really happy with how they look. I found the information about delivery a little confusing on the website - it says 3-5 days unless otherwise stated on the product page. It didn’t say otherwise on the product page but when I confirmed my order, the email said 10-15 working days and it ended up arriving in about 10. Not an issue but just something to be aware of if you’re needing something fast. Delivery itself was great though and I was kept up to date at all times, even down to a ‘your driver is 2 minutes away’ text!”

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Posted 5 years ago

“Sales staff very helpful. Items ordered delivered when promised.”

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Posted 5 years ago

“Great selection of products, and great customer service. Had a good experience with the company from ordering even to delivery”

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Posted 5 years ago

“Great product. Great service. Nothing short of excellent all round.”

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Posted 5 years ago

“Quick delivery, product excellent quality and exactly as described”

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Posted 5 years ago

“The Cedar order sent was slightly damaged and its transit also saw a little damage. On contact Nikki immediately apologised and replaced the goods in double quick time. I am delighted with my order and already part of it is in place as a ridge capping and facia boards to a cedar shingle roof.”

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Posted 5 years ago

“Gates are quality, spot on! they have given my house some style with most importantly a feeling of security. Ordering easy nice guide to size delivery on time tracked to minute 10 out of 10”

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Posted 5 years ago

“Good products, great customer service”

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Posted 5 years ago

“Quality materials & all delivered on time, highly recommended”

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Posted 5 years ago

“My order was as described on the website. Delivery was superb and product excellent.”

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Posted 5 years ago

“My order for 6in x 1in planed wood arrived on time and as notified.”

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Posted 5 years ago

“Excellent customer service - little hiccup sorted without any quibble.”

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Posted 5 years ago

“Decent product. Reliable delivery. Decent cost and free delivery. Helpful courier. 👍”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,297 reviews