“Very good service this was the first time i used ruby and i was Very happy with the product and the the service will recommend them to any one 😊😊😊”
“Ruby themselves were excellent but the delivery company was not. The 2 young strong men were very reluctant to carry the planters any further than they had to. They wanted to leave them in the car port which is attached to the road but not the house. They were persuaded to take them to the front door but no further as they said they could not enter the property, although our house is detached and they did not need to. We are both over 70 and had to commission someone to move them. Ruby did compensate us for this and say they have contacted the company to stop it happening again.”
“Company itself is first class, good prices, very helpful staff. All let down by delivery company. Order arrived missing one piece, company despatched replacement, tracking showed out for delivery then was not delivered. Said not loaded, best bet was driver didn't want to travel for one piece of timber. Took a week to get balance of order.”
“This is the second time I have used Ruby and both times the service has been fast and the goods arrived quickly. I am pleased with the quality of the timber (2x2) I ordered. I will definitely use Ruby again.”
“Love our planter, especially now with colourful plants, of all kinds, blooming beautifully. It was delivered as promised by 2 grand lads. What more could we ask? Brenda Greaves”
“From initial enquiry to delivery, the service as been excellent. My order of cladding was delivered on the date promised and I was kept informed of the delivery time on the day. The quality of the timber cladding was first rate.”
“Ordered a 6ft field gate online after local suppliers couldn't supply for weeks. Arrived within 3 days as promised. Good price. Great delivery service. Very pleased. Never thought to order timber /timber products on line before, but works well.”