“First time of buying from them and with help from the sales department ordered two planters. They arrived as promised on the predicted day and look nice. Ordering the soil with them saved a trip. Thankyou all”
“My order was taken over the phone, very professional. My delivery date was on time. The van driver was very helpful. In all very pleased and will be using Ruby again. Russell allen.”
“Good products at reasonable prices.
But your transport/ despatch dept is a shambles. I have placed three orders and you have managed to screw up the delivery each time.
This has caused e no end of problems.”
“Very impressed with the service in general. Web site was very accessible with a good range and the goods arrived before I could of got my local supplier to deliver currently.”
“Needed some timber to complete a small project for my son in Edinburgh. Ruby had it all in stock (nowhere else did) and delivered within set timescales so that I could travel up from Cambridge and complete the job whilst on a short visit. Quality was good (I ordered about 20% extra to allow for any imperfections) and I am pleased with the project outcome! Thanks for taking the stress out of the materials purchase, I would highly recommend.”
“Initially the order was wrong and instead of a 10 pack, I received only 2 caps. However, the politeness and pace at which the order was corrected was brilliant. These are so much better than wooden fence toppers.”
