Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,297 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Company is customer-focussed.”

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Posted 5 years ago

“The delivery was good and the product was as expected. I would be happy to use Ruby again.”

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Posted 5 years ago

“Top quality product and service from Ruby. Delivery was swift and the gates are solid and well made.”

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Posted 5 years ago

“Have not used before and were slightly concerned at buying on line. Howether delivery was excellent , product as advertised and quality good, plus price was the best I could find with a discount for quality so will use again”

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Posted 5 years ago

“Fantastic Service, I will be using Ruby Again! There was a slight problem with my order that was fixed immediately!!!”

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Posted 5 years ago

“It’s great to have a wide range of UK grown timber of good quality, available to buy online and delivered quickly. Hope to buy from Ruby again.”

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Posted 5 years ago

“Excellent cedar. Good value and quick delivery.”

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Posted 5 years ago

“wonderful quality ,incredible delivery service.Wil definitely use Ruby again.”

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Posted 5 years ago

“Just what I needed and delivered in quick time.”

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Posted 5 years ago

“Very good quality gate, made to order, ordering process easy, delivered in around 2 weeks at 7.10 in the morning. Also made quite local to me in Devon so nice to support the local economy.”

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Posted 5 years ago

“Ordered some cladding from Ruby. Delivered on time but had a couple of boards damaged I sent an email and Ruby sent me replacements right away. Would definitely use again absolutely brilliant service. Thanks again Ruby”

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Posted 5 years ago

“Great service product and prompt delivery.”

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Posted 5 years ago

“Brought a gate and posts Post came really quickly and are great Really good customer service Looking forward to seeing our gates 😀”

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Posted 5 years ago

“Fantastic service! Excellent quality in a great price! Very quick delivery! I would recommend!!!!!”

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Posted 5 years ago

“Very prompt service and delivery. The rebated rails were very good and looked great fitted”

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Posted 5 years ago

“Great service Delivered on time.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very helpful staff, arrived when stated.Well pleased with my order.Would definitely recommend.”

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Posted 5 years ago

“No problems. The timber I ordered was good and straight (no bananas). It arrived the day they said and was delivered by a very polite young man. I think that the prices are possibly higher than some other places but the costs included delivery.”

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Posted 5 years ago

“I've bought a lot of fence posts, gates and iron-mongery in the past month. I found it easy to order from the website, engagement when I did have questions, and delivered to my door. Only thing missing was having to go somewhere else for fence wire and mesh.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,297 reviews