Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,297 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Ruby UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and delivered on time”

Helpful Report

Posted 5 years ago

“Once we discovered the error in the order they could not have been more helpful in arranging a return pick-up and refund. Excellent service and very helpful people.”

Helpful Report

Posted 5 years ago

“Good quality delivered quickly brilliant price will recommend and use again.”

Helpful Report

Posted 5 years ago

“Good company, good service.”

Helpful Report

Posted 5 years ago

“Our three new wooden, reeded window boxes are well made and attractive. Well worth the long wait for delivery - forgiven due to Covid.”

Helpful Report

Posted 5 years ago

“Another project completed This time it is my tool shed built almost entirely with wood supplied by Ruby UK Excellent delivery service and communication, cannot fault the professionalism of this company A+++”

Helpful Report

Posted 5 years ago

“Arrived in good time exactly as described very pleased with my purchase Thanks”

Helpful Report

Posted 5 years ago

“Best cedar I have come across. Straight as an arrow with a wonderful fresh smell of newly sawn wood. Colour is amazing.”

Helpful Report

Posted 5 years ago

“Excellent efficient service great delivery tracking down to the minute”

Helpful Report

Posted 5 years ago

“Fantastic service and quality products.”

Helpful Report

Posted 5 years ago

“Ruby UK is a company I would recommend, when I needed to speak to them the correspondence was excellent. Well done Ruby UK.”

Helpful Report

Posted 5 years ago

“Timber on boards good . Service and delivery v good”

Helpful Report

Posted 5 years ago

“Super quality posts at a reasonable price.”

Helpful Report

Posted 5 years ago

“Very please with the service and quality of the troughs”

Helpful Report

Posted 5 years ago

“Very good service, quick delivery and very happy with the product, buy local, it's best.”

Helpful Report

Posted 5 years ago

“Very professional service. Brilliant throughout”

Helpful Report

Posted 5 years ago

“Ordering and delivery was excellent, very pleased with product and overall service”

Helpful Report

Posted 5 years ago

“First time I have used this company. Order arrived one package missing and the four packages that did arrive were wrong (ordered 3.6m but 3.0m lengths sent). Would have been one star but for customerservice who when advised quickly arranged pick up and the correct items to be sent.”

Helpful Report

Posted 5 years ago

“Good quality, excellent service”

Helpful Report

Posted 5 years ago

“Good overall experience with this company. From order to delivery”

Helpful Report

Posted 5 years ago

Ruby UK is rated 4.7 based on 1,297 reviews