Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,297 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sand the panel it was good . To return the panel the services is really really very bad .”

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Posted 5 years ago

“The wood panels I bought for my garden are fine. The delivery man kept me informed on tracking of the time he would arrive at my home. All good.”

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Posted 5 years ago

“Chat system on website very helpful and prompt, telephone conversation also very plesant and helpful. Delivery made with no issues, instructions followed and all wood received in very good condition and excellent quality. Thabkyou”

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Posted 5 years ago

“I bought 68 lengths of shiplap cladding from this Devon based company and they delivered it without any problems to my address near Glasgow. The product was excellent and the free delivery went without a hitch. There were three slightly damaged pieces but as anyone who has worked with shiplap will know this is not unusual especially when you consider that it was transported nearly five hundred miles. Excellent product, delivery and service and I would happily recommend this company.”

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Posted 5 years ago

“Very helpful good advice kept informed and wonderful cladding delivered on time”

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Posted 5 years ago

“Excellent service, all arrived on time have recommended to friends”

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Posted 5 years ago

“Delivered when stated and friendly delivery driver. This is my second order from Ruby and both times it has been a pleasure to deal with them. And as stated delivery driver was spot on”

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Posted 5 years ago

“Very helpful people from start to finish and a big thanks to the courier for helping with bringing the loglap into my garden.”

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Posted 5 years ago

“Brilliant service thank you 😊”

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Posted 5 years ago

“I had to wait some time, to receive the two six tier planters. But it was worth the wait. They are good qualty and nicely put together and at a compttive price.I would recommend Ruby”

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Posted 5 years ago

“My new gates are very well made, sturdy and exceptionally good value. I got 3 quotes for my pair of 6ft by 6ft entrance gates and Ruby was significantly less than the others. You can also speak to a real person who knows all about the products in detail and the customer care is excellent.”

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Posted 5 years ago

“Fabulous customer service 👍”

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Posted 5 years ago

“Great service. Speed from ordering to delivery was perfect Wood was exactly as ordered. Would have no problem in recommending Ruby Group”

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Posted 5 years ago

“Great products delivered on time by excellent courier who we could track very easily with great communication all companies should work like this I would highly recommend Ruby UK and will definitely use again.”

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Posted 5 years ago

“Excellent service and quick delivery”

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Posted 5 years ago

“All good, and as promised. Very nice bit of fencing, exactly as required.”

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Posted 5 years ago

“There was a small glitch with the delivery of the timber but this was addressed immediately by the company and the error was corrected without delay and longer lengths of board than those I had ordered were sent without any additional cost. Excellent after sales service, thank you”

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Posted 5 years ago

“Excellent service, excellent product, very helpful and a great price would highly recommend”

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Posted 5 years ago

“Pricing very competitive. Ordering easy. Waiting time perfect. Tracking reliable. Follow up good. Wood very wet. Green? Cracked in one or two places.but all okay for shed lapping.”

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Posted 5 years ago

“Very pleased about ruby uk. Quick and quality service”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,297 reviews