Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,278 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, product excellent quality and exactly as described”

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Posted 5 years ago

“The Cedar order sent was slightly damaged and its transit also saw a little damage. On contact Nikki immediately apologised and replaced the goods in double quick time. I am delighted with my order and already part of it is in place as a ridge capping and facia boards to a cedar shingle roof.”

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Posted 5 years ago

“Gates are quality, spot on! they have given my house some style with most importantly a feeling of security. Ordering easy nice guide to size delivery on time tracked to minute 10 out of 10”

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Posted 5 years ago

“Good products, great customer service”

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Posted 5 years ago

“Quality materials & all delivered on time, highly recommended”

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Posted 5 years ago

“My order was as described on the website. Delivery was superb and product excellent.”

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Posted 5 years ago

“Excellent customer service - little hiccup sorted without any quibble.”

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Posted 5 years ago

“Decent product. Reliable delivery. Decent cost and free delivery. Helpful courier. 👍”

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Posted 5 years ago

“Company is customer-focussed.”

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Posted 5 years ago

“The delivery was good and the product was as expected. I would be happy to use Ruby again.”

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Posted 5 years ago

“Top quality product and service from Ruby. Delivery was swift and the gates are solid and well made.”

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Posted 5 years ago

“Have not used before and were slightly concerned at buying on line. Howether delivery was excellent , product as advertised and quality good, plus price was the best I could find with a discount for quality so will use again”

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Posted 5 years ago

“Fantastic Service, I will be using Ruby Again! There was a slight problem with my order that was fixed immediately!!!”

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Posted 5 years ago

“It’s great to have a wide range of UK grown timber of good quality, available to buy online and delivered quickly. Hope to buy from Ruby again.”

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Posted 5 years ago

“Excellent cedar. Good value and quick delivery.”

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Posted 5 years ago

“wonderful quality ,incredible delivery service.Wil definitely use Ruby again.”

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Posted 5 years ago

“Just what I needed and delivered in quick time.”

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Posted 5 years ago

“Very good quality gate, made to order, ordering process easy, delivered in around 2 weeks at 7.10 in the morning. Also made quite local to me in Devon so nice to support the local economy.”

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Posted 5 years ago

“Ordered some cladding from Ruby. Delivered on time but had a couple of boards damaged I sent an email and Ruby sent me replacements right away. Would definitely use again absolutely brilliant service. Thanks again Ruby”

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Posted 5 years ago

“Great service product and prompt delivery.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,278 reviews