Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,279 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Ruby UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service product and prompt delivery.”

Helpful Report

Posted 5 years ago

“Brought a gate and posts Post came really quickly and are great Really good customer service Looking forward to seeing our gates 😀”

Helpful Report

Posted 5 years ago

“Fantastic service! Excellent quality in a great price! Very quick delivery! I would recommend!!!!!”

Helpful Report

Posted 5 years ago

“Very prompt service and delivery. The rebated rails were very good and looked great fitted”

Helpful Report

Posted 5 years ago

“Very helpful staff, arrived when stated.Well pleased with my order.Would definitely recommend.”

Helpful Report

Posted 5 years ago

“No problems. The timber I ordered was good and straight (no bananas). It arrived the day they said and was delivered by a very polite young man. I think that the prices are possibly higher than some other places but the costs included delivery.”

Helpful Report

Posted 5 years ago

“I've bought a lot of fence posts, gates and iron-mongery in the past month. I found it easy to order from the website, engagement when I did have questions, and delivered to my door. Only thing missing was having to go somewhere else for fence wire and mesh.”

Helpful Report

Posted 5 years ago

“The goods that I ordered were delivered ahead of the expected date, were of excellent quality and exactly what I needed. Although they were not available when I first went onto the website, they came into stock within a couple of days. I wouldn't hesitate to use Ruby UK again.”

Helpful Report

Posted 5 years ago

“Timber delivered on time , qualit good, driver was polite and helpful”

Helpful Report

Posted 5 years ago

“Best timber supplier in the Uk. I’ve dealt with a lot recently having embarked on a garden and house makeover. I’m in Glasgow and Ruby headquartered in the south of England were able to fulfil consignments more efficiently than our local timber suppliers. And a special word for Nikki in customer services responds to emails on weekends and 7am’s on other day. Ruby really does have the customer at the centre of their success. I will definitely do business with them again.”

Helpful Report

Posted 5 years ago

“Found Ruby to be spot on with good quality timber and great delivery will use again”

Helpful Report

Posted 5 years ago

“Very Happy with my planters they look great”

Helpful Report

Posted 5 years ago

“Excellent customer service, great product and fast delivery with great tracking.”

Helpful Report

Posted 5 years ago

“Well constructed product at a reasonable price. Very happy.”

Helpful Report

Posted 5 years ago

“Arrived in good order - the product looks of a good quality, delivery was swift”

Helpful Report

Posted 5 years ago

“Easy ordering and good discount system. Website is easy to navigate.”

Helpful Report

Posted 5 years ago

“Speedy delivery; good quality material and customer services very good at sending within a few days some items which were missed off the original schedule.”

Helpful Report

Posted 5 years ago

“Top notch,got what i wanted,when i wanted😁”

Helpful Report

Posted 5 years ago

“Perfect Excellent”

Helpful Report

Posted 5 years ago

“Goods high quality and great service”

Helpful Report

Posted 5 years ago

Ruby UK is rated 4.7 based on 1,279 reviews