Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,274 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 23rd September 2026

683

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Effortless ordering,delivered on time,excellent vfm.”

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Posted 5 years ago

“Great product and a fantastic and timely delivery. Will definitely use Ruby UK and have already recommended them to friends and family.”

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Posted 5 years ago

“I was kept update on my delivery although it was a little late. the wood was of good quality”

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Posted 5 years ago

“Very happy with the quality of the homegrown cedarwood purchased. The delivery did arrive late in the evening, but i appreciated that driver was apologetic and did complete the delivery on the date given.”

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Posted 5 years ago

“Placed two orders with Ruby UK for cladding. Product was great. No wastage at all. Looks beautiful. Nikki, James and Tyler were all excellent. A top team who care about customer service. Will recommend and use again.”

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Posted 5 years ago

“Excellent product arrived on time and delivery was free”

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Posted 5 years ago

“Ordered and was delivered on time and placed where Id asked, thanks Ruby”

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Posted 5 years ago

“Excellent quality wood with no shakes and very few knots. The 2.4mt 6inch square posts were the best I've seen and worth the price. Measurements absolutely spot on and perfectly square. I would recommend Ruby without hesitation.”

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Posted 5 years ago

“Professional trade supplies easy to order quick delivery always informed”

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Posted 5 years ago

“Excellent service and really pleased with my gates”

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Posted 5 years ago

“Very happy with our new planters, they look fabulous in the garden with our new plants in place. I would recommend this company to all our family and friends, prompt service, easy to use website and excellent quality planters. i know where to go should I need anything else for our garden.”

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Posted 5 years ago

“Good service good wood would recommend”

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Posted 5 years ago

“Good quality items. Delivery was quick and communication was great to let you know when they were going to be delivered. Very pleased with my purchases.”

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Posted 5 years ago

“Happy with my purchases. The on-line chat is a great feature on the web site. It means you can get instant help and have any queries answered very promptly. I asked for a faster second delivery of the items I bought and I received just that. So, it has been a good experience shopping with Ruby. Thank you”

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Posted 5 years ago

“Used the t&g red cedar to build a shed. Quite easy to work with.”

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Posted 5 years ago

“Delivery was at the expected time. Item as described. No issues.”

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Posted 5 years ago

“Very good service overall. Our original order was delayed due to damage to the item during delivery (not their fault) - but we were fully updated at all times.”

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Posted 5 years ago

“Website was easy to navigate and I was kept updated on the status of my order and when it was to be delivered. I liked the ability to track my driver on the day of delivery. Great service and would highly recommend.”

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Posted 5 years ago

“Have placed a couple of orders for timber from Ruby Uk with no issues whatsoever from placing my orders to receiving the timber. Would recommend.”

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Posted 5 years ago

“Excellent gate. Would buy again”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,274 reviews