Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,279 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good people to deal with, quality products and helpful delivery drivers”

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Posted 5 years ago

“Great service and good products will use again”

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Posted 5 years ago

“Excellent service for a very good price. Cladding was perfect for my job and easy to erect. Quick delivery let me get on with the job. Would certainly reccomend the company to others.”

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Posted 5 years ago

“I couldn’t find the product I wanted locally but found it in stock at Ruby. I was very pleased with the service I received and kept informed at all times while I my order was being processed. It was delivered when promised and the tracking system was particularly good, letting me see where the delivery van was through its journey so I was clear at all times on when delivery would take place. Very happy customer.”

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Posted 5 years ago

“Excellent quality gate and would highly recommend. Courier in my area not great, rough handling and damaged on first shipment. Outstanding no quibble support from Ruby who expedited a new set of gates.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Excellent communication and delivered on time”

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Posted 5 years ago

“Once we discovered the error in the order they could not have been more helpful in arranging a return pick-up and refund. Excellent service and very helpful people.”

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Posted 5 years ago

“Good quality delivered quickly brilliant price will recommend and use again.”

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Posted 5 years ago

“Good company, good service.”

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Posted 5 years ago

“Our three new wooden, reeded window boxes are well made and attractive. Well worth the long wait for delivery - forgiven due to Covid.”

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Posted 5 years ago

“Another project completed This time it is my tool shed built almost entirely with wood supplied by Ruby UK Excellent delivery service and communication, cannot fault the professionalism of this company A+++”

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Posted 5 years ago

“Arrived in good time exactly as described very pleased with my purchase Thanks”

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Posted 5 years ago

“Best cedar I have come across. Straight as an arrow with a wonderful fresh smell of newly sawn wood. Colour is amazing.”

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Posted 5 years ago

“Excellent efficient service great delivery tracking down to the minute”

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Posted 5 years ago

“Fantastic service and quality products.”

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Posted 5 years ago

“Ruby UK is a company I would recommend, when I needed to speak to them the correspondence was excellent. Well done Ruby UK.”

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Posted 5 years ago

“Timber on boards good . Service and delivery v good”

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Posted 5 years ago

“Very please with the service and quality of the troughs”

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Posted 5 years ago

“Very good service, quick delivery and very happy with the product, buy local, it's best.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,279 reviews