Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,276 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent gate. Would buy again”

Helpful Report

Posted 5 years ago

“Very easy to do business with. Delivered just what I wanted. Will do business with them again.”

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Posted 5 years ago

“Very good quality and looks great. I’ll definitely order more stuff. Don’t forget to order the protective oil when ordering planters etc.”

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Posted 5 years ago

“Good customer service”

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Posted 5 years ago

“Excellent. Delivered within timeframe stated. Very good quality”

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Posted 5 years ago

“High quality logroll shiplap. Great to fit. No problems at all 😊”

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Posted 5 years ago

“Great service, pleasure to deal with. Product arrived to a satisfactory standard have used twice now would deffo use again.”

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Posted 5 years ago

“Very good quality timber delivered by a very friendly and courteous driver. I couldn't be on on the day assigned for delivery and reassigned to another day and all was handled efficiently and effectively. Will use again (and soon).”

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Posted 5 years ago

“excellent service, price fare, wood good quality. prompt delivery, what more ?”

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Posted 5 years ago

“Excellent product, well made and delivered on time with no problems.”

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Posted 5 years ago

“The planters I bought were excellent quality, arrived in perfect condition. The delivery was really good, they kept me informed about when they were arriving, very good communication all round. Would buy again from them.”

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Posted 5 years ago

“Great products, delivery driver was a lazy ****, dumped £600 worth or materials on the end of my drive pretty much on the pavement and left my pregnant misses to move it”

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Posted 5 years ago

“Pukka well happy”

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Posted 5 years ago

“Absolutely brilliant, will use again and again, customer service even on a Saturday was great! Thank you”

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Posted 5 years ago

“Great service Thanks”

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Posted 5 years ago

“Great service, friendly helpfull delivery driver”

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Posted 5 years ago

“Very happy with the garden planters I ordered. Great quality, smooth delivery and I’m really happy with how they look. I found the information about delivery a little confusing on the website - it says 3-5 days unless otherwise stated on the product page. It didn’t say otherwise on the product page but when I confirmed my order, the email said 10-15 working days and it ended up arriving in about 10. Not an issue but just something to be aware of if you’re needing something fast. Delivery itself was great though and I was kept up to date at all times, even down to a ‘your driver is 2 minutes away’ text!”

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Posted 5 years ago

“Great selection of products, and great customer service. Had a good experience with the company from ordering even to delivery”

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Posted 5 years ago

“Great product. Great service. Nothing short of excellent all round.”

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Posted 5 years ago

“Quick delivery, product excellent quality and exactly as described”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,276 reviews