Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Ruby UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service Fast delivery Professional and efficient communication Great delivery information”

Helpful Report

Posted 5 years ago

“Planters seem to be very sturdy - exactly as advertised. Very pleased with our purchase. Driver arrived on time as per the app. Friendly and helpful. He offered to carry them into the garden for me. He did so very cheerfully even though they were heavy.”

Helpful Report

Posted 5 years ago

“You can buy cheaper but the quality is very good and delivery is quick. I’m really happy with my order.”

Helpful Report

Posted 5 years ago

“Fantastic item just what we needed and first class service was kept up to date from dispatch to delivery delivery driver was friendly and helpful would highly recommended this company”

Helpful Report

Posted 5 years ago

“I have been using Ruby Group for sometime now. They provide good quality materials, delivery is reliable and the process to purchase is clear and straightforward. Would happily recommend them and will continue to use them as one of my first choice suppliers.”

Helpful Report

Posted 5 years ago

“Product as described and of good quality. Excellent communication and fast delivery. Could not have had a better online buying experience.”

Helpful Report

Posted 5 years ago

“The slate we ordered was a good price and delivery was prompt”

Helpful Report

Posted 5 years ago

“Never got my order. Driver registered unable to deliver at an address several miles away. Customer services didn't return my calls (X2) having promised to do so. Hopefully it will be resolved next week after the Easter weekend and I can update the review.”

Helpful Report

Posted 5 years ago

“Excellent quality and service”

Helpful Report

Posted 5 years ago

“Fast delivery, good quality products as ordered thank you.”

Helpful Report

Posted 5 years ago

“miss ordered and error spotted by Ruby, who then contacted me and made all the necessary corrections. First class service, very professional. thanks.”

Helpful Report

Posted 5 years ago

“Goods arrived in tack and several days early based on expected due date. Was able to complete my clients job on schedule. Many thanks”

Helpful Report

Posted 5 years ago

“Ordered fence posts, very good quality. Delivery and communication very efficient. Highly recommend the company and products.”

Helpful Report

Posted 5 years ago

“I needed some 2 x 1 timber for a garden project, sufficient that it was going to be an issue to collect in the car. All of the local timber merchants were not interested in delivery unless the order was over £100 (or charged at least £20 delivery) A quick internet search took me to Ruby where not only was the timber cheaper then the local suppliers the delivery was free. Delivered quickly (6 days) and even though the timber was basic cheap rough sawn treated timber it was all 100% straight, not twisted or curved like the majority of the local suppliers stock. Wouldn't hesitate to recommend Ruby to anyone and will definitely be using them again.”

Helpful Report

Posted 5 years ago

“Prompt delivery and very pleased with the high quality fencing”

Helpful Report

Posted 5 years ago

“Excellent friendly service”

Helpful Report

Posted 5 years ago

“Good quality products. Delivered as promised. Highly recommended.”

Helpful Report

Posted 5 years ago

“Great service great products Will definitely use again”

Helpful Report

Posted 5 years ago

“Good value cladding. Quick delivery. The driver unloaded the lot to exactly where I wanted it. No split or damaged sections. Very happy.”

Helpful Report

Posted 5 years ago

“Good timber at a reasonable price. Prompt delivery and updated by text”

Helpful Report

Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews