Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,297 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend as the delivery was on time and tracked, the product was very good and they have great customer service. 5 Star”

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Posted 5 years ago

“Good Price Brilliant service ,updates on deliverers tracking and staff very helpfull”

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Posted 5 years ago

“Good gates delivery not so good was not told when they were going to be delivered no time or day was given and just left outside I was out at the time I'm a oak so it was hard fo me toget them in to the garden”

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Posted 5 years ago

“Easy and safe to buy. Very bad delivery route and timing. The driver came about 3 hours late, it was 500 metres at the correct time, for some not clear reason, the driver just drove away and returned after many hours. A total waste of my time.”

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Posted 5 years ago

“Good website, easy to order what I needed. A little more expensive that some other places but the quality is better. Order arrived before the delivery date. Will be ordering more timber from them for another job.”

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Posted 5 years ago

“Very happy with the quality of the wood and also with the customer service. I will be using Ruby again. Thank you.”

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Posted 5 years ago

“Excellent experience. Good website, easy to order, good prices, terrific quick delivery service with frequent delivery time updates. What more could you want?”

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Posted 5 years ago

“Pleased with planter but one side a bit damaged looks like a hole”

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Posted 5 years ago

“Great product and finishes the fence beautifully”

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Posted 5 years ago

“Extremely easy to use website and quick delivery time, even turned up before the stated delivery time 👍”

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Posted 5 years ago

“speedy delivery and quailty product”

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Posted 5 years ago

“the whole process was very straight forward and the support from CS and Sales was great.”

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Posted 5 years ago

“Very happy with the service and the product turned up with three days”

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Posted 5 years ago

“Arrived on time and very happy with quality / value for money”

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Posted 5 years ago

“Very good wood”

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Posted 5 years ago

“Planter is excellent - very good quality. We are very pleased with it.”

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Posted 5 years ago

“Wood arrived when expected. The courier rang ahead and was also very courteous.”

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Posted 5 years ago

“Really quick delivery from one of the furthest points in England I could track the driver on the map all the way, and the poles seem really heavy and good quality. Won't hesitate to use Ruby again”

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Posted 5 years ago

“Good value , excellent service.”

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Posted 5 years ago

“GREAT PANELS WELL PLEASED DELIVERD IN GOOD TIME MANY THANKS”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,297 reviews