Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Ruby UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value , excellent service.”

Helpful Report

Posted 5 years ago

“GREAT PANELS WELL PLEASED DELIVERD IN GOOD TIME MANY THANKS”

Helpful Report

Posted 5 years ago

“Very good response to my order and kept fully up to date regarding delivery.”

Helpful Report

Posted 5 years ago

“The whole process of choosing the products on line to delivery were easy and efficient. I was also kept informed on the delivery day when the driver would arrive. Would definitely use again.”

Helpful Report

Posted 5 years ago

“Easy to order, no fuss. Brilliant information re delivery. All round easy service.”

Helpful Report

Posted 5 years ago

“Very pleased with our planters, good quality and well made. Quick delivery!”

Helpful Report

Posted 5 years ago

“Wood full of knots some damaged some missing and some one else's order delivered by mistake and collected at 9 o'clock in the evening will not use again”

Helpful Report

Posted 5 years ago

“Kept me updated while waiting for the order to be made and delivered.”

Helpful Report

Posted 5 years ago

“Ordered 10 150mmx15mmx3.0mtr shiplap boards which came well wrapped and quite quickly. unfortunetly one of the boards had a bad warp in it so could only use about a third and another was split on the tongue and could only use half. would recommend you order more than you need. I did get quite a good deal so would contact sale first.”

Helpful Report

Posted 5 years ago

“I’m still waiting for my order which should have arrived 3 days ago. Promised a call back to tell me what was happening and am still waiting”

Helpful Report

Posted 5 years ago

“First class service all round, will certainly use again. Thank you.”

Helpful Report

Posted 5 years ago

“Easy to order, fantastic communication that kept me informed, delivery spot on time. Product good too. Wish all purchases from the net were like this.”

Helpful Report

Posted 5 years ago

“Was very pleased with our decking planters. However was was surprised that stapled to one of them was the drivers route sheet showing 14 customers delivery information. This included names, full addresses, personal telephone numbers and what they had bought. A data protection slip up?”

Helpful Report

Posted 5 years ago

“Excellent gates and by far the best price around, delivered on time and customer service very efficient, definitely use this company again”

Helpful Report

Posted 5 years ago

“items delivered on time and the quality of the goods were great”

Helpful Report

Posted 5 years ago

“Dispatch was very fast and i am very pleased with the product and the service.”

Helpful Report

Posted 5 years ago

“Excellent product exceptional quality, from start to finish I ordered and delivered in a few days”

Helpful Report

Posted 5 years ago

“Wood good quality ,order arrived promptly only gripe order was put to on driveway without driver knocking and forged a signature, luckily our neighbour told us otherwise it could of been stolen”

Helpful Report

Posted 5 years ago

“Arrived on time, built to a good standard & timber quality was great 👍 I am a full time landscaper & know how things should be! generally order from local suppliers but they were unable to help. Wasn’t disappointed & will be using again! 5 ⭐️”

Helpful Report

Posted 5 years ago

“Excellent product at a sensible price and delivered by an excellent courier (Jackson’s Courier Svs) who barrowed the planter to the top of my garden which was appreciated as it weighed 40 LG’s. I have added a trellis so that I can grow climbing roses in the raised bed.”

Ruby UK 5 star review on 16th April 2021

Helpful Report

Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews