Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,297 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, prompt delivery. Able to keep real time track of delivery down to last minute. Absolutely brilliant”

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Posted 5 years ago

“Very friendly and helpful staff at all times.”

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Posted 5 years ago

“Great gate, great price, great lead time.”

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Posted 5 years ago

“Good selection, good prices would recommend and use again”

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Posted 5 years ago

“Quick and prompt delivery. I was updated with the progress all the time.”

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Posted 5 years ago

“Good looking product Great delivery And fair price”

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Posted 5 years ago

“The product was what I wanted at a price which suited, but the best thing about my order was the delivery. I was able to see the driver's live location so I knew exactly when he was going to be at my front door. I don't understand why all deliveries are not done the way this company does it. Very professional.”

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Posted 5 years ago

“Very good quality! It’s a bit narrower than expected but I’m very pleased with it.”

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Posted 5 years ago

“Great service. Delivered on time”

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Posted 5 years ago

“Very good quality wood and great delivery time.”

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Posted 5 years ago

“Really pleased with the gates that I ordered, they’re good quality and well made. Delivery and communication was excellent, greeted with very helpful happy delivery team. I would totally recommend Ruby Uk.”

Ruby UK 5 star review on 25th April 2021

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Posted 5 years ago

“Very impressed with Ruby UK. I had a question last Sunday re. delivery and it was answered straightaway. The delivery arrived on time and I was constantly updated with the delivery time. The product is exactly as described. A great company to buy from and would strongly recommend using them.”

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Posted 5 years ago

“Excellent, looks good and it easy to work with. Would definitely use again great quality. Will send photo when finished.”

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Posted 5 years ago

“Great product, great prices and great customer service! What more do you want?”

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Posted 5 years ago

“Very impressed. Quality supplies, professional service and prompt delivery.”

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Posted 5 years ago

“Always a risk ordering on the internet. However, all the timber I have received from Ruby has been excellent standard. Prompt delivery too. I would recommend.”

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Posted 5 years ago

“Had exactly what I wanted. Great delivery- driver knocked on the door and all wood had been unloaded neatly already. Would recommend.”

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Posted 5 years ago

“Prompt delivery of timber when restocked . Timber excellent for garden project and will be ordering more. Good communications throughout.”

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Posted 5 years ago

“Great quality product, delivered on time. Very happy 😃”

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Posted 5 years ago

“I was told that my delivery would be between 13.50 -15..50 and it arrived at 12 midnight then dumped on my front lawn. Lovely”

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Posted 5 years ago

Hello We are extremely sorry to hear this about the delivery. I am now making enquiries with the courier company as to what happened here as they are not allowed to delivery past 9pm to our customers. Our sincere apologies once again for this. Kind regards

Posted 5 years ago

Ruby UK is rated 4.7 based on 1,297 reviews