Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,783 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,783 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 3rd July 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sales staff were very helpful over the phone and I was asked to make my order online. This was my first time dealing with the company and I had checked reviews, but I would have felt more comfortable ordering directly. The order was for almost a thousand pounds and I was informed the order would arrive on the Friday. The order didn't arrive on Friday and over the weekend I was concerned that I had not been informed why the order was delayed. On the Monday I had to phone the company to find out where my order was. The sales assistant took my details but didn't return my call. I called a second time and they then contacted their supplier. The supplier said the van had broken down. I should have been informed and updated but I wasn't. This didn't feel professional and left me and my plumber waiting for the delivery. The delivery arrived on the Wednesday five days late.”

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Posted 23 hours ago

“Bought Showerwall from RubberDuck, great price, helpful staff and prompt delivery”

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Posted 1 day ago

“Great products- best prices- fast delivery -no that’s the standard. I did have one item I needed to return and needed a quick decision as I was leaving the uk - they were great at handling weird queries. And even allowed me extra time to return if needed (it wasn’t in the end- but was so grateful for the option). Top marks”

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Posted 1 day ago

“I recently purchased a shower door and was very happy with the experience. The price was good and I received a 5% discount as a new customer. The shower door was delivered direct from the manufacturer within a few days. I have now fitted it and it all works perfectly. All in all, a very smooth experience on a large item that I was nervous about buying online.”

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Posted 1 day ago

“I found them to be really good, I ordered my shower stuff a couple of months ago, I asked if they would deliver on 2nd august which they did. Very impressed.”

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Posted 2 days ago

“The delivery was split in to 3 deliveries which arrived on different days with only a couple of hours notice. On top of that some of the items were missing. Finally the courier tracking app was totally useless. The only positive that I can take from my experience is that the Rubberduck Customer Services representative was very helpful.”

Helpful Report

Posted 3 days ago

Thank you for taking the time to leave your feedback. We’re sorry to hear that your order was split across three separate deliveries, arrived on different days with limited notice, and that some items were missing. We completely understand how frustrating this must have been. As these products are dispatched directly from Abacus using their nominated courier, XDP, the delivery arrangements and tracking are outside of our direct control. However, we certainly don’t want our customers to have this type of experience, so we will be passing your feedback on to Abacus and XDP for them to review. We’re pleased to hear that our Customer Services representative was helpful and really appreciate you mentioning this. We’ll make sure your kind comments are passed on to the team. We apologise again for the inconvenience caused and thank you for your patience and understanding.

Posted 2 days ago

“Ordered a bathroom vanity unit and basin. This was at a much more reasonable price than at our local DIY store for much the same item. Eady to order, Quick delivery, good online communication. Thank you”

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Posted 3 days ago

“We had an issue with a delivery, damaged goods, once informed, delivery of replacement was very fast.”

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Posted 3 days ago

“Fast efficient delivery”

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Posted 6 days ago

“I needed a black flush button for my new cloakroom I just fitted and rubber duck had exactly what I was looking for and a good price !”

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Posted 6 days ago

“Good products at a fair price and quick service”

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Posted 1 week ago

“Very good service and fast delivery”

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Posted 1 week ago

“Great product, arrived very quickly”

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Posted 1 week ago

“Amazing service.. great product and delivery is so quick .”

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Posted 1 week ago

“Excellent brand and product availability at competitive prices offered by professional sales people.”

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Posted 2 weeks ago

“Slow delivery from Rubberducks supplier, Abacus. Two parts of my order delivered so we seperately still waiting on the remainder after ten days.”

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Posted 2 weeks ago

Thank you for taking the time to leave your review, and we are sorry for the delay with the remaining items from your order. Unfortunately, the delay has been with our supplier, Abacus, and their delivery network rather than with the processing of your order by Rubberduck Bathrooms. We can see that the outstanding items have now been dispatched and are on their way to you. We have been in contact with Abacus, who have also been working with their transport team and courier to help prioritise the delivery and get the remaining items to you as quickly as possible. We are pleased to see that the bathroom equipment which was shipped separately from Abacus Building Products arrived with you in good time and in excellent condition. We appreciate your patience while we work to get the final items delivered and apologise again for the inconvenience caused.

Posted 2 weeks ago

“A++++++++++”

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Posted 2 weeks ago

“Great quality panels at excellent price, really quick delivery,haven't fitted yet but I'm sure they will look amazing, thank you Rubberduck”

Rubberduck Bathrooms Ltd 5 star review on 24th July 2026

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Posted 2 weeks ago

“Very helpful regarding orders and speedily delivered.”

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Posted 2 weeks ago

“Quality product at a great price. Highly recommended!”

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Posted 2 weeks ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,783 reviews